Access Mango V2 router via DDNS help

JinVerdale · 2020-08-06T07:45:48.805Z

Thank you alzhao. Very good point and I thought this was the case. On my home/main router NAT says disabled that’s what I meant. I have forwarded port 53 DNS on that router (put 53 in External and Internal Port boxes) with the local IP address of the Mango (192.168.1.21) on the Internal Host box but that’s not solving the issue. There is a box there for External Host and I’m not sure what to put in it… Could that be it?
I have also forwarded port 53 on the Mango itself on the Firewall page. Many thanks for all your suggestions

alzhao · 2020-08-06T09:29:12.768Z

You should not port forward port 53. That is for ddns. You are breaking your network.

DDNS does not relate to your local dns (port 53).

DDNS does not need port forward to work. But if you want to access your web (port 80) or ssh (port 22), you need to forward those port.

limbot · 2020-08-06T11:47:06.638Z

Mm I’m breaking his network. Sorry for bad advice

JinVerdale · 2020-08-06T11:58:38.353Z

Thanks alzhao. No problem limbot. I have stopped forwarding on 53 on both routers so now I’m back to normal router as it was before all this. I’m very much a beginner in all this so appreciate the support.
I take it that this ddns setup on the Mango should work without any port forwarding? When i do the DDNS Test on the Remote Access page of the Mango, it tells me this router is behind NAT or you do not have a public IP address. How do i get past this? Much obliged

JinVerdale · 2020-08-06T12:03:19.101Z

I realise I have not said why I want to access my Mango remotely. I want to plug in a usb drive to the Mango and be able to access it from abroad. Hope that makes sense

alzhao · 2020-08-06T12:07:00.825Z

Can you tell me if you have a fixed line broadband?

Or what kind of Internet plan you are using?

Also some screenshot of your main router are helpful.

JinVerdale · 2020-08-06T12:10:46.555Z

Yes fixed line broadband from TALKTALK in the UK. Router is Sagemcom FAST-5364.

antifascista · 2020-08-06T12:15:50.923Z

Public ip or natted ip by your provider? You can test it on wan page of your main router.
If public no problem for port forwarding…

JinVerdale · 2020-08-06T12:20:36.285Z

Public IP, and NAT says disabled

JinVerdale · 2020-08-06T12:22:49.576Z

Screenshot 2020-08-06 at 13.22.011234×224 6.92 KB

alzhao · 2020-08-06T12:44:36.801Z

Pls send screenshot of the MT300N-V2.

JinVerdale · 2020-08-06T12:51:10.052Z

Screenshot 2020-08-06 at 13.50.302772×1430 310 KB

This page alzhao?

JinVerdale · 2020-08-06T13:06:32.688Z

Screenshot 2020-08-06 at 14.02.301596×1096 84.6 KB

alzhao · 2020-08-06T13:16:11.915Z

Ok I see.

You need to set up port forward on your 192.168.1.1 router

External 443,
Internal 192.168.1.1 443

JinVerdale · 2020-08-06T13:33:44.655Z

Thanks alzhao, but this is what I get. I must be doing something wrong.

Screenshot 2020-08-06 at 14.32.342106×1114 129 KB

alzhao · 2020-08-06T14:27:38.366Z

Sorry. Internal is 192.168.1.21

JinVerdale · 2020-08-06T15:09:06.519Z

Thanks alzhao. I did try that too, but when I enter my public IP:443 on the browser it doesn’t get anywhere. I switch networks to make sure I am ‘remote’ (tether my computer to my phone’s 4G). Just to confirm, the Mango is set up as Repeater, receiving internet from my main router wirelessly.

alzhao · 2020-08-07T01:27:40.393Z

Pls pm your ddns and I will have a check.

monnolo · 2020-10-16T09:50:09.165Z

Dear all,

I’m experiencing the same issue. Any way you managed to solve it ?

alzhao · 2020-10-16T09:53:12.456Z

Just open new thread.

Pls give details. Each case need to be checked by its own detail.