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frugalphone · 2018-07-11T19:23:17.661Z

After many resets, still cannot connect to internet, still not resolved problem. It did clear a few fields but not all.

tab Internet Settings, SSID is still blank (was GL-MIFI-777)
Wireless Settings, Mode was still new 150M (11ng) not original 72M (11ng)
Wifi password was still there.
Also tried “reset Modem” from Internet Status page, under Modem Connection.
if many resets do not clear back to factory settings, anything else to attempt?

Thank you for your help!

frugalphone · 2018-07-11T19:24:16.793Z

Just saw new un-brick doc, trying now

frugalphone · 2018-07-12T00:10:47.627Z

@Johnex, thank you for the un-brick link, well, small progress: Got latest firmware installed. Able to auto configure Model and IMEI, but stuck detecting Carrier. Maybe because my SErvice provider is not on list? A Modem Reset doesn’t fix. Hard reset doesnt fix either.

So I manually update:
Modem Tools > Data > APN = internet and Submit, reboot, but this never seems to be saved even though says “Updating succefully” (sic)
Internet Settings has Modem Device = qmi and APN = internet so I don’t change either one.

And yes, have reset numerous times back to newly installed firmware, updated, submitted, reboot, power off completely but still not connected. AT Tools works, I get all good responses from all Shortcuts. Also power off laptop, still not connect.
New firmware version does show so am assuming am running on 2.271.
Any more ideas besides hard resets and keep trying to update until APN is saved?

Johnex · 2018-07-12T08:21:26.817Z

Well that is how far you will get from the GL-iNet interface.
Now it’s time to go deeper

If you are on windows download Putty. Run it and connect using SSH to the router IP, while you are connected to it with Wifi or Lan

Username is root, password is the password you set for the Web interface.

Run this command first:

uqmi -d /dev/cdc-wdm0 --get-data-status

It will say “disconnected”. Then:

uqmi -d /dev/cdc-wdm0 --get-signal-info

It should say some signal values. If not tell me what it says. If yes, then do:

uqmi -d /dev/cdc-wdm0 --start-network internet --autoconnect

The “internet” in the command is your APN.

Lastly:

uqmi -d /dev/cdc-wdm0 --get-data-status

It should say “connected” hopefully

frugalphone · 2018-07-12T08:57:44.610Z

downloading putty now.
Newbie here: how to connect using SSH?

Johnex · 2018-07-12T08:59:52.155Z

You will see when you start Putty
Select SSH and enter in Host:

root@MIFIIP

Change MIFIIP to the ip of your Mifi. And click open.

frugalphone · 2018-07-12T12:57:57.520Z

OK I’m in, but the APN is failing, the APN is default “internet” but I get “Call failed”.
Oh dear, because this happened when I set the PIN up, I added the PIN back thinking it might work - ok I’ll take pin off and start over – again –

frugalphone · 2018-07-12T12:58:57.038Z

and what happens if / when I get ‘connected’ ? How do I log back off and quit?

Johnex · 2018-07-12T13:00:07.422Z

When you get connected then you are all set. the --auto-connect at the end of the command will tell the modem to connect always when it can.

To log off just close Putty

Then you can go back to the Web UI and check the status there, you should have ip’s, dns and stats

frugalphone · 2018-07-12T13:08:23.932Z

OK thanks . . . I’ve not logged off yet, is there a command to enter the PIN? I changed back to having PIN, in case it might work (since deleting PIN has not worked)

Johnex · 2018-07-12T13:11:32.274Z

I never got pin to work on any of the SIM’s so have it removed and try again.

Also when you remove the simcard for any reason you need to restart the Mifi when you insert the sim again.

frugalphone · 2018-07-12T13:14:24.846Z

Thanks one problem resolved at least! So by entering password on WAN, would that stop access if someone physically got the devide ? Otherwise, it will just start and is availalbe with an ethernet cable, wouldn’t it be?

Johnex · 2018-07-12T13:19:34.160Z

Yeah there is no way to fix that. If someone stole or found your mifi, even if they don’t have a pin for the simcard, they can just connect to the lan port and use it, so the pin is useless.

If you loose or the device is stolen, just quickly call the operator to block the sim and get a new one.

It is possible to disable the lan ports using Luci, its the “Advanced Settings” in the top right of the GL-iNet UI.
There is no way to add a password to the LAN; but you can have it so only specific MAC addresses can get an IP. It will still not help cos people can set a static IP…

Either way the person can reset the Mifi and connect using the default password.
When you reset the Mifi, the modem is not reset, it still holds the PIN (if it worked…)

frugalphone · 2018-07-12T13:33:14.339Z

Thanks for explaining, better to know points of risk rather than not know – seems pin entry might be possible at some point with Modem Tools able to send and receive ?
Finally trying again, wish me luck!

Johnex · 2018-07-12T13:36:55.446Z

Try and see. Like i said for me it never worked and it doesn’t help for security if you lost it.

Try doing the command:

uqmi -d /dev/cdc-wdm0 --verify-pin1 <pin>

Experiment using SSH, not in the GL-iNet interface for this more advanced things.

Some more info:
https://wiki.openwrt.org/doc/recipes/ltedongle

And do

uqmi --help

frugalphone · 2018-07-12T13:48:45.213Z

In Putty, getting error after root@MIFIIP command:
"PuTTY Security Alert - Warning Potential security breach! Server’s host key does not match the one pu/tty has cached in the registry . . . new rsa2 key fingerprint . . . If you were expecting this change and trust the new key hit YES . . . If want to carry on connecting but without updating the cache, hit NO "

What have I entered wrong? Do I click NO and carry on without updating cache?

Johnex · 2018-07-12T14:00:48.649Z

If you reset the Mifi it generates new SSH keys. Accept.

You don’t need to reset many times now. Just do the commands and it works or it doesnt

frugalphone · 2018-07-13T14:45:13.522Z

Good grief. New problem. On PuTTY when logging in, as soon as I enter the password, the screen disappears completely. When I enter wrong password I get the correct error message (invalid password). Screen only disappears when I enter the correct password. Also, now it seems impossible to set APN correctly on Modem Tools. It keeps defaulting to MMS, even after hard reset.
Gave up!

Bought new sim from provider that is on the mifi Provider list. Got connected but only pay as go so ran out of credit before 1st page loaded.
Topped up and now, cannot connect via ethernet, only wifi.
So its working, but still problems.

Hard reset does not reset completely, the original connection still comes up even after a hard reset, which might be why ethernet doesn’t connect?
So Partial good news, the wifi works but ethernet doesn’t; my goal is for wifi off, with connect via ethernet only.

Reluctant to run PuTTY since at least something is working. Have emailed separately for addition of Service Provider.
Thank you for all your time - lots was covered.

Johnex · 2018-07-13T14:47:45.543Z

Maybe @alzhao and @kyson-lok can explain why a reset is not actually working properly, maybe they have seen this before?

alzhao · 2018-07-13T15:50:44.280Z

Long discussion.

Hard reset in the firmware should clean the settings. Maybe the reset script has a problem and cannot be executed.

If possible @frugalphone pls send email to our technical support and we can have a remote help using temaviewer.