Accounts not seemless

Technical Support for Routers
1

Hi There,
Few things happening when trying to get registered to us the GL.Inet app on Android for connecting with the Slate.

Yes I am using the newest app and not the old one used with Mudi.

Question: is the user for the forum (here) and the app the same user? Or different databases/different user? Because it certainly seems like they’re reading out of the same data table. Continually does not recognize user/pass from the app

When I attempt to create a new user it needs to send a verification code as part of the sign up process. That code is never sent. Tried different email addresses and turned any firewall off.

I am unable to register and access the gl-inet app on Android. Looking for guidance.

2

No, they are different users. The user from App and GoodCloud.xyz is same user.

Can your check junk email?

3

Thank you for the response .
I am still attempting to access the app without luck on my Android phone latest updates.

It continues to say user /pass not found if I try to reset the password or ask for the verification never. I have yet to see the verification code after many attempts. Not in junk or spam

4

Maybe you can sign up or reset password with Web, and log in on the App?