Good afternoon.
After updating the router’s firmware, I can no longer access the Internet. I was able to before. I connect to Wi-Fi, but I can’t access the Internet.
Best regards
I’m assuming that as you have updated to V4.9.0 you were on version 4.8.x previously, so make sure you did not opt to save your settings before upgrading, as going from a 4.8.x to 4.9.x can cause issues like you have described. You should just make a separate note of your settings and then uncheck the retain settings option and upgrade the firmware again. Download the firmware manually and use the local file option to flash it.
Thank you very much, I’ve already downloaded the update. I’ll do it manually, then I’ll comment on how everything went.
Regards, thank you very much.
Good afternoon.
You’re absolutely right; I did what you suggested, and I’m connected through the router again.
Thank you very much. Best regards.
Have an excellent day.
No problems. Retaining settings usually works within each firmware (4.8.1, 2, 3, etc.) but going to a major firmware change like 4.9.x or 4.10.x or 4.11.x etc. it’s always best to install without retaining settings. Glad it’s all working again.
Hello, good afternoon. The GL.iNet BE6500 router connects perfectly via Ethernet, but when I try to connect via Wi-Fi with the VPN enabled, I can’t. It could be due to the update. Thank you very much. Best regards.
In VPN → VPN Dashboard, first check whether the tunnel shows Connected. If it is disconnected or still connecting while Kill Switch is enabled, Internet access for matching Wi‑Fi clients will be blocked by design.
Also edit the tunnel and verify that Client Source is set to All Clients, or explicitly includes the Wi‑Fi device/network. As a diagnostic, temporarily deactivate the VPN tunnel while keeping the same device connected to Wi‑Fi: if Internet access immediately returns, please report the tunnel status and whether you use WireGuard or OpenVPN. This will distinguish a VPN connection/policy issue from a Wi‑Fi issue. See the firmware 4.9 VPN Dashboard guide.
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