# Alarm Notifications

**URL:** <https://forum.gl-inet.com/t/alarm-notifications/58541>\
**Category:** Cloud Services\
**Created:** [May 13, 2025, 8:35pm UTC](https://forum.gl-inet.com/t/alarm-notifications/58541 "2025-05-13T20:35:38Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![mspmanagement](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/m/57b2e6/32.png) [@mspmanagement](https://forum.gl-inet.com/u/mspmanagement)\
**Post date:** [May 13, 2025, 8:35pm UTC](https://forum.gl-inet.com/t/alarm-notifications/58541/1 "2025-05-13T20:35:38Z")

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I checked the manual on how to configure device online/offline notifications and the manual says "You can set email alarm when a device is online, offline, and new client connected.  
At left side -\> Notifications, create alarm rules."

But I do not have a 'create alarm rules' option at all when I log into Good cloud.  
What am I missing?

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**Author:** ![alen5193](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/a/6a8cbe/32.png) [@alen5193](https://forum.gl-inet.com/u/alen5193)\
**Post date:** [May 15, 2025, 10:30am UTC](https://forum.gl-inet.com/t/alarm-notifications/58541/2 "2025-05-15T10:30:09Z")

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Hi,  
After logging in to goodcloud, you can follow the steps below:

 ![image](https://forum-static.gl-inet.com/original/3X/9/9/99dbbf4df9a1b6386a8260df46bf1ddd23cc7ab7.png)  
 ![image](https://forum-static.gl-inet.com/original/3X/3/7/371654824744f817b6b0748efac0cd782f3e9495.png)  
 ![image](https://forum-static.gl-inet.com/original/3X/0/3/0334ed0bbb1b0cd754405c7fcbd4be7e0a328dd2.png)  
 ![image](https://forum-static.gl-inet.com/original/3X/b/e/be50371d9039f022161c1cd78532285e5ab5bf71.png)  
If there is indeed a problem, please attach a screenshot of your goodcloud page.

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**Author:** ![mspmanagement](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/m/57b2e6/32.png) [@mspmanagement](https://forum.gl-inet.com/u/mspmanagement)\
**Post date:** [May 15, 2025, 3:37pm UTC](https://forum.gl-inet.com/t/alarm-notifications/58541/4 "2025-05-15T15:37:45Z")

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The Notifications page always takes a long time to load for me.  
Today it is not loading at all.

 ![image](https://forum-static.gl-inet.com/original/3X/6/c/6ceaeac8e33f13242cb5a8771b8f57310f6cee83.jpeg)  
I have tried refresh multiple times. I use Google Chrome and the progress bar gets stuck at approx 95%

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**Author:** ![mspmanagement](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/m/57b2e6/32.png) [@mspmanagement](https://forum.gl-inet.com/u/mspmanagement)\
**Post date:** [August 22, 2025, 2:34am UTC](https://forum.gl-inet.com/t/alarm-notifications/58541/6 "2025-08-22T02:34:17Z")

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Please advise. The notifcations page does not load for me

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**Author:** ![alen5193](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/a/6a8cbe/32.png) [@alen5193](https://forum.gl-inet.com/u/alen5193)\
**Post date:** [August 22, 2025, 3:14am UTC](https://forum.gl-inet.com/t/alarm-notifications/58541/7 "2025-08-22T03:14:33Z")

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This is the access test record I just took. The page loads in about 1 second. Is your network environment normal? Please try changing the browser.

 ![image](https://forum-static.gl-inet.com/original/3X/3/5/35a28275c1b1ed8e961afbebce49d6033116bd03.png)

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<div class="post-metadata">

**Author:** ![mspmanagement](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/m/57b2e6/32.png) [@mspmanagement](https://forum.gl-inet.com/u/mspmanagement)\
**Post date:** [August 22, 2025, 3:47am UTC](https://forum.gl-inet.com/t/alarm-notifications/58541/8 "2025-08-22T03:47:19Z")

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So I had tried Chrome and Edge earlier.  
I now tried Firefox and it worked.  
Any Idea why chrome/edge are both failing (same engine internally ?)

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**Author:** ![system](https://forum-static.gl-inet.com/original/3X/7/7/77e28f6cb342ac4bd641bd9a6254595d61b2812a.png) [@system](https://forum.gl-inet.com/u/system)\
**Post date:** [February 18, 2026, 3:47am UTC](https://forum.gl-inet.com/t/alarm-notifications/58541/9 "2026-02-18T03:47:50Z")

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