Well, I decided to take another crack at it, and I found your dump file above in post 25 (somehow I missed it the first time through); it contained an ART partition at offset 0xFF0000 through to the end. I was able to substitute in the device MAC (0x0), serial (0x20 and 0x30), DDNS token (0x10), and then restore to factory after writing the modified file to ART (using kmod-mtd-rw). And it’s all back to working order! So now there’s really no need to find the dump :stuck_out_tongue:

And about fifteen minutes after I managed this, support came through with a correct dump anyway; including the originally broken second serial number (at 0x20; I originally replaced it with the same contents that I put at 0x30, since it was the same length. It is a different serial, not noted anywhere on the case. I suspect that it is likely used internally for some services such as GoodCloud and/or DDNS; I hadn’t tested either of these.) 0x30 does contain the published serial number. I’ll be using this going forward.

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