I’ve seen numerous questions and complaints about firmware version 4.8.3, particularly Wi-Fi dropping out and requiring a router reboot to restore connectivity. With this many reports, it’s hard to believe the engineering team isn’t aware of the issue, yet there’s still no clear explanation or timeline for a fix.
This is a basic reliability issue. When can we expect a resolution? If it can’t be fixed promptly, should affected customers request refunds through Amazon US? Recall is necessary here?
There is no verified public release date for an AX1800 fix at present. Staff have confirmed investigation of a specific v4.8.3 connectivity issue in Access Point mode and currently recommend temporarily downgrading to v4.6.x; that report does not establish that every Wi‑Fi dropout has the same cause: DHCP response lost on AP Mode Flint AX1800 Firmware 4.8.3.
If your own Flint is affected, please state whether it is in Router, Access Point, or Repeater mode and whether wired clients continue working during the Wi‑Fi failure. Those two observations determine whether the known AP-mode case applies or a different issue needs investigation. Refund eligibility for an Amazon US purchase is determined through the Amazon order/return process; a recall cannot be inferred from forum reports alone.
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GL.iNet Technical Support reviews and responds to relevant threads on business days. Please allow time for a staff response.
We noticed that you have already opened a support ticket and shared the relevant logs. Our team will continue analyzing them and provide further updates through the ticket.
For anyone following this issue, our investigation so far indicates that it appears to be triggered by the scheduled reboot. The router has remained stable since the scheduled reboot was disabled, but the underlying root cause is still being investigated.