AX6000, Lan port not working

Hello…I try to connect an ethernet cable from my computer to the lan port at the back of the router and it’s not picking up any signal. I have no connectivity. Could this be a hardware failure?

Can someone provide guidance?

Thanks in advance.

Andy

Have you tried a different cable and a direct connection ?

Hi,

As an initial check, could you please connect the current Ethernet cable and wired device to another router, switch, or Ethernet port to confirm whether they can establish a connection normally? Please also try another Ethernet cable with the Flint 2 for comparison.

Could you please test the different LAN ports on the Flint 2 and let us know whether the issue occurs on only one port or on all LAN ports?

If the issue persists, please plug and unplug the Ethernet cable several times, then export the log from SYSTEM → Log → Export Log and send it to us via private message.


This will help us check whether the router detects the Ethernet connection and disconnection events.
Thank you for your cooperation and patience.