I have a Flint 2 and have been running it with bark parental controls since last year. I got an alert from bark that it was no longer connected. When I look in the admin panel, it shows enabled but status is “connecting….” This is running 4.8.3-op24. I haven’t changed any setting for a long time. Anyone have any ideas?
I have rebooted it as well as disable and enable again.
Hi,
We tested Bark locally on a Flint 2 running the same firmware version, and it was able to connect normally. Since you mentioned that no configuration changes were made before the issue appeared, we would like to collect some information from your router for further comparison.
Could you please completely power off the Flint 2, leave it powered off for about one minute, and then power it back on?
After the Internet connection has recovered, please wait about 2–3 minutes and check whether Bark still remains at Connecting....
If Bark still shows Connecting..., could you please export the System Log and send it to us via private message so that we can check the router status after startup.
Please also log in to the router via SSH and run the following commands, then share the output with us:
ubus call service list '{"name":"trl-client"}'
uci get TRL.TRL.status
netstat -ntp 2>/dev/null | grep trl-client
These results will help us check whether the Bark client is running normally and whether it is establishing a connection to the Bark service.
Thank you for your cooperation.
I was able to get this fixed by just removing the two extra paired devices that showed up in bark. Then the last one that I added was still there and was working fine. This was on 4.8.3-op24.
So I finally updated to 4.9.1-op25. All functions on the router were fine after upgrade. I knew that parental controls needed to be redone. Where I’m at now is that I can enable bark and hit apply, but it immediately moves it back to disabled. So I can’t get it re-paired again.
Hi,
Thanks for the update.
Could you please confirm whether this issue can be reproduced consistently on v4.9.1-op25? Does Bark switch back to Disabled every time you enable it and click Apply?
If possible, could you also provide screenshots showing the Bark page before clicking Apply and immediately after the issue occurs?
After reproducing the issue, please do not reboot the router. Please go to SYSTEM → Log, click Export Log, and send the exported log file to us via private message.
Thank you for your understanding and support.
Yes it switches back to Disabled every time.
I think I may have found something helpful. I was tracing how bark is enabled on the router. I found /etc/rc.d/S99bark which calls /usr/sbin/gl_bark. In that script I see that it is using /bin/opkg to check for installation, etc. Since this version is based on openwrt 25.12.5, they have switched to apk. So I think the script needs to be updated to match. Maybe that didn't happen as part of the upgrade.