May 19, 2023, 11:04pm
Hey, I just unboxed my brand new Beryl mt3000 and connected it to my router with 5G but I got the error:
The interface is connected, but the Internet can’t be accessed
Pinging the gateway results in
Request timeout for icmp_seq 0.
If I connect it to my router with 2.4G, it works fine and pinging gives a good response
64 bytes from 192.168.50.1.
Anyway, I would prefer to use 5G. Is there any known bug in v4.2.2? I can’t see anything extraordinary in logs but maybe I don’t know what to look for? Let me know if you need logs. Thanks!
I am seeing this exact same issue with 4.2.2 as well. I am back on 4.1.3 and it works fine but I would like to install 4.2.x so I can use tailscale. Can someone on support help?
Actually, I just went to 4.2.1 and it seems to be fine. I tested 4.1.3, 4.2.0, 4.2.1 and 4.2.2 and only 4.2.2 seems to be exhibiting this issue. However, when I went from 4.2.2 to 4.2.1, I had to reset firmware and only then did it start working again.
May 30, 2023, 6:31am
Thank you for your feedback.will release a new firmware to fix the issue asap.