Beryl not allowing connections to 2.4ghz

Lasivian · 2022-08-02T00:08:30.904Z

I have a brand new Beryl. GL-MT1300, current firmware 3.215 snapshop (tried 3.211 as well).
Brand new. I cannot get any devices to connect to the 2.4ghz network.

I tried lots of different settings, none of them changed anything.

This is the luci log I get when I try to connect:
Tue Aug 2 00:06:47 2022 kern.warn kernel: [ 1525.850013] BcnCheck: no bcn occurs within 10 sec for band 0(ra0)!!
Tue Aug 2 00:06:47 2022 kern.warn kernel: [ 1525.850013] debug info dump as below:
Tue Aug 2 00:06:47 2022 kern.warn kernel: [ 1525.850013]

Thanks

alzhao · 2022-08-02T11:09:18.928Z

I am using a Beryl on my desktop now.

2.4G is OK.

“Any devices” include your laptop, right? What are your settings for the 2.4G wifi? can you share?

Lasivian · 2022-08-02T13:48:49.586Z

Yes, literally no device can connect to the 2.4ghz. we first found this problem because I offer free internet and we had a group of half a dozen people standing around with multiple different phones and a computer and none of them could connect to it. Since it started I’ve reset the modem, and tried multiple different firmwares all the way to the 8/2 snapshot without any change. The 5ghz works fine.

Screenshot_2022-08-02-06-47-28-563_com.android.chrome1080×2340 120 KB

alzhao · 2022-08-03T07:34:01.290Z

I tried the same and I could connect just fine.

image872×755 22.8 KB

What kind of other settings did you make?

Can you do a firmware reset and try agian?

GLrs · 2022-08-03T13:48:44.643Z

I’m operating 2 Beryls myself, never faced an issue connecting anything to 2.4GHz WiFi but I always use the ‘most versatile’ settings.

So my advice was to set

WiFi mode to 802.11bgn
Bandwith to 20/40 MHz
both give you a broader range of supported devices
channel to auto
avoids congested frequencies

HTH!

Lasivian · 2022-08-03T14:13:46.041Z

Same issue no matter what settings I use. I’ve reset the unit multiple times and upgraded/downgraded the firmware repeatedly. At this point I’m starting to think that perhaps the 2.4 gig radio is simply faulty.