Beryl repeatedly rebooted when connecting to 2.4 GHz hotel Wifi

mbg · 2021-10-25T10:50:53.660Z

I recently got a new Beryl, using stock glinet firmware. I use it as a travel router till now it worked fine.
Now I am in a new hotel and wanted the Beryl to connect to its 2.4 GHz Wifi. After doing the usual Scan and connect the Beryl rebooted (checked with the luci interface). I tried a few times, my laptop was able to connect to the WLAN but the Beryl rebooted after connection attempt. I then connected the Beryl to the 5 GHz Wifi which worked fine.

I now connect to 5GHz WLAN from Beryl with my devices (because I got used to having the Beryl connect to 2.4 GHz) and the Beryl to the 5 GHz hotspot as well.

The power adapter is the original adapter, which has and does currently work well.

But why did the Beryl reboot repeatable when trying to connect to the 2.4 GHz Wifi? How can I obtain logs and send to glinet in a private way?

alzhao · 2021-10-26T07:56:37.812Z

There is a firmware that can save logs when router crash. Can you try?

MT1300 Stability report thread Technical Support for Routers

Hello Good People, As there are many users report MT1300 has stability issues, or crashes and reboot itself, we compiled a firmware that can store log when the router crashes. The firmware is here GL.iNet download center Download the openwrt-mt1300-3.203-0826-oops-track.bin and flash to your router. When the route crash and reboot, you can use the following command to get the log. dd if=/dev/mtd7 of=/last.log You can get the log using winscp, scp etc and post in this thread. Until now, we…

mbg · 2021-10-27T16:31:38.650Z

I may have found the issue.
the Wifi name has a “2,4 GHz” in its name, I think the single quote (comma) is the issue…
Currently I am connected to this WiFi, I am on newest testing firmware 1012. This WiFi is not listed in Known WiFI Networks but it is shown on the admin panel. @alzhao

alzhao · 2021-10-28T02:49:00.364Z

The system should be able to deal with , and ’

Can you check /etc/config/wireless and find the ssid of the repeater.

ssid' likethis should be in the format ssid'' likethis . It will use two ’ to replace ‘’

mbg · 2021-11-02T19:19:53.686Z

The name is:

option ssid ‘HOTELXYZ 2,4 GHz _3’

alzhao · 2021-11-03T06:30:22.257Z

mbg:

option ssid ‘HOTELXYZ 2,4 GHz _3’

Seems this should not be the problem.

mbg · 2021-11-03T06:42:39.484Z

hm…

as there is no reboot with the newest testing firmware, only not listed in known WiFi Networks, is there a way to pull logs?

alzhao · 2021-11-04T01:51:14.847Z

mbg:

is there a way to pull logs?

Use command “logread”.

mbg · 2021-11-09T18:52:02.097Z

I sent a logfile to support@gl-inet.com

alzhao · 2021-11-10T12:10:01.467Z

Did anyone reply to you? I cannot find any email about this. What is the email from which you send the email? You can pm me your email address.

mbg · 2022-02-16T01:43:55.787Z

The solution was to install the newer beta firmware as new wifi drivers (?) were in there