Beryl Won't Let Me Add New WiFI Network

BertQuodge · 2022-03-20T20:06:33.370Z

Hi

I have a Beryl router I bought from Amazon.co.uk. The unit had firmware dated December 2021 on it. I’m using the device to share a WiFi internet connection to multiple other devices in router/NAT mode. I want to use the device when I travel between 2 offices with 2 different SSIDs (that are both on 2.4 & 5Ghz). Both offices use the same WiFi hardware. I’ve added the first office SSID and I can use the the router at office 1 ok. However at office 2, which Beryl can see the SSID on both WiFi bands, but on entering the PSK it won’t connect. I receive no error messages, I just click join, get a spinning icon and then the join button becomes available. This occurs if I try and add either WiFi bands. Both locations/SSIDs are WPA2/AES with PSKs.

I downloaded the latest beta build of the software, dated
2022-03-01 16:18:01. I’ve installed this firmware but the issue is the same. I’ve even tried to use the same PSK at office 1 and office 2 (by aligning their PSKs) but the issue is the same.

Could you assist please? Other devices can connect at both offices ok to the same SSID. I’ve not tried a factory reset yet as I have a large number of statically assigned IPs that I can’t see how I would backup to restore to a wiped router. When I connect to the router via ssh the version displayed is: OpenWrt 19.07.8, r11364-ef56c85848. The output of log is shown below from when I click join at location 2:

Sun Mar 20 21:02:29 2022 user.info : saved ssid ignore: Travel 0
Sun Mar 20 21:02:29 2022 user.info : [ 810] gl-sdk>> bIsSaved=0, ssid=Travel, encryption=psk2, bssid=6C:5A:B0:05:3C:F2, wds=0, device=mt7615e2, identity=, channel=3
Sun Mar 20 21:02:30 2022 user.info : [ 2812] gl-wifi-core>> bIsStaEnabled=1
Sun Mar 20 21:02:30 2022 daemon.notice netifd: wwan (2907): udhcpc: received SIGTERM
Sun Mar 20 21:02:30 2022 daemon.notice netifd: Interface ‘wwan’ is now down
Sun Mar 20 21:02:30 2022 daemon.notice netifd: Interface ‘wwan’ is disabled
Sun Mar 20 21:02:30 2022 daemon.warn dnsmasq[2871]: no servers found in /tmp/resolv.conf.auto, will retry
Sun Mar 20 21:02:35 2022 daemon.info apcli[9865]: ifname: apclix0, ssid: Travel, key: XXXXXX, bssid: 6C:5A:B0:05:3C:F2, network: wwan
Sun Mar 20 21:02:35 2022 kern.warn kernel: [ 2080.065525] (ApCliCtrlDeAuthAction) MLME Request Disconnect.
Sun Mar 20 21:02:35 2022 kern.warn kernel: [ 2080.071361] APCLI AUTH - ApCliMlmeDeauthReqAction (state=0), reset AUTH state machine
Sun Mar 20 21:02:35 2022 kern.warn kernel: [ 2080.079290] !!! APCLI LINK DOWN - IF(apcli1) (Reason=send deauth req,sub=apcli if down)!!!
Sun Mar 20 21:02:35 2022 kern.warn kernel: [ 2080.090918] wifi_sys_linkdown(), wdev idx = 13
Sun Mar 20 21:02:35 2022 kern.warn kernel: [ 2080.096025] bssUpdateBmcMngRate (BSS_INFO_BROADCAST_INFO), CmdBssInfoBmcRate.u2BcTransmit= 0, CmdBssInfoBmcRate.u2McTransmit = 0
Sun Mar 20 21:02:35 2022 daemon.info apcli[9865]: set apclix0 up
Sun Mar 20 21:02:35 2022 daemon.notice netifd: Network device ‘apclix0’ link is down
Sun Mar 20 21:02:35 2022 daemon.notice netifd: Interface ‘wwan’ has link connectivity loss
Sun Mar 20 21:02:35 2022 kern.warn kernel: [ 2080.110382] apclix0: ===> apcli_virtual_if_close
Sun Mar 20 21:02:35 2022 kern.warn kernel: [ 2080.115083] wifi_sys_close(), wdev idx = 13
Sun Mar 20 21:02:35 2022 daemon.info apcli[2122]: set apclix0 down
Sun Mar 20 21:02:35 2022 daemon.info apcli[2122]: exit
Sun Mar 20 21:02:36 2022 daemon.info apcli[9865]: disconnected
Sun Mar 20 21:02:37 2022 daemon.info apcli[9865]: scanning…
Sun Mar 20 21:02:37 2022 kern.warn kernel: [ 2082.131913] hc_radio_res_request(): wdev=13, hobj is not ready!
Sun Mar 20 21:02:37 2022 kern.warn kernel: [ 2082.132036] ExtEventBeaconLostHandler::FW LOG, Beacon lost (94:83:c4:0f:36:eb), Reason 0x10
Sun Mar 20 21:02:37 2022 kern.warn kernel: [ 2082.146227] Beacon lost - AP disabled!!!
Sun Mar 20 21:02:37 2022 kern.warn kernel: [ 2082.286464] hc_radio_res_request(): wdev=13, hobj is not ready!
Sun Mar 20 21:02:37 2022 kern.warn kernel: [ 2082.436453] hc_radio_res_request(): wdev=13, hobj is not ready!
Sun Mar 20 21:02:37 2022 kern.warn kernel: [ 2082.586464] hc_radio_res_request(): wdev=13, hobj is not ready!
Sun Mar 20 21:02:37 2022 kern.warn kernel: [ 2082.736430] hc_radio_res_request(): wdev=13, hobj is not ready!
Sun Mar 20 21:02:37 2022 kern.warn kernel: [ 2082.886512] hc_radio_res_request(): wdev=13, hobj is not ready!
Sun Mar 20 21:02:38 2022 kern.warn kernel: [ 2083.036428] hc_radio_res_request(): wdev=13, hobj is not ready!
Sun Mar 20 21:02:38 2022 kern.warn kernel: [ 2083.186592] hc_radio_res_request(): wdev=13, hobj is not ready!
Sun Mar 20 21:02:38 2022 kern.warn kernel: [ 2083.336402] hc_radio_res_request(): wdev=13, hobj is not ready!
Sun Mar 20 21:02:38 2022 kern.warn kernel: [ 2083.486386] hc_radio_res_request(): wdev=13, hobj is not ready!
Sun Mar 20 21:02:38 2022 kern.warn kernel: [ 2083.636375] hc_radio_res_request(): wdev=13, hobj is not ready!
Sun Mar 20 21:02:38 2022 kern.warn kernel: [ 2083.786399] hc_radio_res_request(): wdev=13, hobj is not ready!
Sun Mar 20 21:02:42 2022 daemon.warn apcli[9865]: not found ap(Travel)…re-scan in 10s
Sun Mar 20 21:02:48 2022 kern.warn kernel: [ 2083.792322] scan_ch_restore,central ch=11,bw=0
Sun Mar 20 21:02:48 2022 kern.warn kernel: [ 2083.792322]
Sun Mar 20 21:02:48 2022 kern.warn kernel: [ 2093.172224] ASSOC - 1 receive DIS-ASSOC request
Sun Mar 20 21:02:48 2022 kern.warn kernel: [ 2093.183906] ExtEventBeaconLostHandler::FW LOG, Beacon lost (94:83:c4:0f:36:eb), Reason 0x10
Sun Mar 20 21:02:48 2022 kern.warn kernel: [ 2093.192356] Beacon lost - AP disabled!!!
Sun Mar 20 21:02:48 2022 user.notice mtk-wifi: del_station b8:27:eb:6e:9b:59 rax0
Sun Mar 20 21:02:48 2022 kern.warn kernel: [ 2093.297825] ExtEventBeaconLostHandler::FW LOG, Beacon lost (94:83:c4:0f:36:eb), Reason 0x10
Sun Mar 20 21:02:48 2022 kern.warn kernel: [ 2093.306200] Beacon lost - AP disabled!!!
Sun Mar 20 21:02:48 2022 user.notice mtk-wifi: del_station 2c:30:33:33:90:28 rax0
Sun Mar 20 21:02:49 2022 kern.warn kernel: [ 2094.393727] ASSOC - 1 receive DIS-ASSOC request
Sun Mar 20 21:02:49 2022 kern.warn kernel: [ 2094.399540] ExtEventBeaconLostHandler::FW LOG, Beacon lost (94:83:c4:0f:36:eb), Reason 0x10
Sun Mar 20 21:02:49 2022 kern.warn kernel: [ 2094.407964] Beacon lost - AP disabled!!!
Sun Mar 20 21:02:49 2022 user.notice mtk-wifi: del_station b8:27:eb:35:d4:d6 rax0
Sun Mar 20 21:02:49 2022 kern.warn kernel: [ 2094.946719] AP SETKEYS DONE - AKMMap=WPA2PSK, PairwiseCipher=AES, GroupCipher=AES, wcid=7 from B8:27:EB:6E:9B:59
Sun Mar 20 21:02:49 2022 kern.warn kernel: [ 2094.946719]
Sun Mar 20 21:02:49 2022 user.notice mtk-wifi: new_station b8:27:eb:6e:9b:59 rax0
Sun Mar 20 21:02:49 2022 kern.warn kernel: [ 2094.999327] AP SETKEYS DONE - AKMMap=WPA2PSK, PairwiseCipher=AES, GroupCipher=AES, wcid=2 from 2C:30:33:33:90:28
Sun Mar 20 21:02:49 2022 kern.warn kernel: [ 2094.999327]
Sun Mar 20 21:02:50 2022 user.notice mtk-wifi: new_station 2c:30:33:33:90:28 rax0
Sun Mar 20 21:02:50 2022 daemon.info dnsmasq-dhcp[2871]: DHCPDISCOVER(br-lan) 2c:30:33:33:90:28
Sun Mar 20 21:02:50 2022 daemon.info dnsmasq-dhcp[2871]: DHCPOFFER(br-lan) 192.168.2.180 2c:30:33:33:90:28
Sun Mar 20 21:02:50 2022 daemon.info dnsmasq-dhcp[2871]: DHCPREQUEST(br-lan) 192.168.2.180 2c:30:33:33:90:28
Sun Mar 20 21:02:50 2022 daemon.info dnsmasq-dhcp[2871]: DHCPACK(br-lan) 192.168.2.180 2c:30:33:33:90:28 BedroomPi
Sun Mar 20 21:02:50 2022 kern.warn kernel: [ 2095.551029] Rcv Wcid(1) AddBAReq
Sun Mar 20 21:02:50 2022 kern.warn kernel: [ 2095.554278] Start Seq = 00000072
Sun Mar 20 21:02:51 2022 kern.warn kernel: [ 2096.177933] AP SETKEYS DONE - AKMMap=WPA2PSK, PairwiseCipher=AES, GroupCipher=AES, wcid=8 from B8:27:EB:35:D4:D6
Sun Mar 20 21:02:51 2022 kern.warn kernel: [ 2096.177933]
Sun Mar 20 21:02:51 2022 user.notice mtk-wifi: new_station b8:27:eb:35:d4:d6 rax0
Sun Mar 20 21:02:51 2022 kern.warn kernel: [ 2096.817923] ExtEventBeaconLostHandler::FW LOG, Beacon lost (94:83:c4:0f:36:eb), Reason 0x10
Sun Mar 20 21:02:51 2022 kern.warn kernel: [ 2096.826341] Beacon lost - AP disabled!!!
Sun Mar 20 21:02:52 2022 kern.warn kernel: [ 2097.042490] ASSOC - 1 receive DIS-ASSOC request
Sun Mar 20 21:02:52 2022 kern.warn kernel: [ 2097.053612] ExtEventBeaconLostHandler::FW LOG, Beacon lost (94:83:c4:0f:36:eb), Reason 0x10
Sun Mar 20 21:02:52 2022 kern.warn kernel: [ 2097.062031] Beacon lost - AP disabled!!!
Sun Mar 20 21:02:52 2022 user.notice mtk-wifi: del_station b8:27:eb:6e:9b:59 rax0
Sun Mar 20 21:02:52 2022 kern.warn kernel: [ 2097.289937] AP SETKEYS DONE - AKMMap=WPA2PSK, PairwiseCipher=AES, GroupCipher=AES, wcid=6 from E4:5F:01:2D:0C:48
Sun Mar 20 21:02:52 2022 kern.warn kernel: [ 2097.289937]
Sun Mar 20 21:02:52 2022 user.notice mtk-wifi: new_station e4:5f:01:2d:0c:48 rax0
Sun Mar 20 21:02:53 2022 daemon.info apcli[9865]: scanning…
Sun Mar 20 21:02:53 2022 kern.warn kernel: [ 2098.161316] hc_radio_res_request(): wdev=13, hobj is not ready!
Sun Mar 20 21:02:53 2022 kern.warn kernel: [ 2098.162018] ExtEventBeaconLostHandler::FW LOG, Beacon lost (94:83:c4:0f:36:eb), Reason 0x10
Sun Mar 20 21:02:53 2022 kern.warn kernel: [ 2098.175732] Beacon lost - AP disabled!!!
Sun Mar 20 21:02:53 2022 kern.warn kernel: [ 2098.271563] ASSOC - 1 receive DIS-ASSOC request
Sun Mar 20 21:02:53 2022 kern.warn kernel: [ 2098.277471] ExtEventBeaconLostHandler::FW LOG, Beacon lost (94:83:c4:0f:36:eb), Reason 0x10
Sun Mar 20 21:02:53 2022 kern.warn kernel: [ 2098.285835] Beacon lost - AP disabled!!!
Sun Mar 20 21:02:53 2022 user.notice mtk-wifi: del_station b8:27:eb:35:d4:d6 rax0
Sun Mar 20 21:02:53 2022 kern.warn kernel: [ 2098.315833] hc_radio_res_request(): wdev=13, hobj is not ready!
Sun Mar 20 21:02:53 2022 kern.warn kernel: [ 2098.465706] hc_radio_res_request(): wdev=13, hobj is not ready!
Sun Mar 20 21:02:53 2022 kern.warn kernel: [ 2098.615857] hc_radio_res_request(): wdev=13, hobj is not ready!
Sun Mar 20 21:02:53 2022 kern.warn kernel: [ 2098.765835] hc_radio_res_request(): wdev=13, hobj is not ready!
Sun Mar 20 21:02:53 2022 kern.warn kernel: [ 2098.915786] hc_radio_res_request(): wdev=13, hobj is not ready!
Sun Mar 20 21:02:54 2022 kern.warn kernel: [ 2099.065752] hc_radio_res_request(): wdev=13, hobj is not ready!
Sun Mar 20 21:02:54 2022 kern.warn kernel: [ 2099.215785] hc_radio_res_request(): wdev=13, hobj is not ready!
Sun Mar 20 21:02:54 2022 kern.warn kernel: [ 2099.365769] hc_radio_res_request(): wdev=13, hobj is not ready!
Sun Mar 20 21:02:54 2022 kern.warn kernel: [ 2099.515749] hc_radio_res_request(): wdev=13, hobj is not ready!
Sun Mar 20 21:02:54 2022 kern.warn kernel: [ 2099.665862] hc_radio_res_request(): wdev=13, hobj is not ready!
Sun Mar 20 21:02:54 2022 kern.warn kernel: [ 2099.815696] hc_radio_res_request(): wdev=13, hobj is not ready!
Sun Mar 20 21:02:55 2022 user.info : [ 817] gl-sdk>> wifi_join return=-5, channel=-1
Sun Mar 20 21:02:55 2022 user.info : [ 1754] gl-wifi-core>> Restart wifi…
Sun Mar 20 21:02:55 2022 kern.warn kernel: [ 2099.821669] scan_ch_restore,central ch=11,bw=0
Sun Mar 20 21:02:55 2022 kern.warn kernel: [ 2099.821669]
Sun Mar 20 21:02:55 2022 kern.warn kernel: [ 2100.609306] AP SETKEYS DONE - AKMMap=WPA2PSK, PairwiseCipher=AES, GroupCipher=AES, wcid=7 from B8:27:EB:35:D4:D6
Sun Mar 20 21:02:55 2022 kern.warn kernel: [ 2100.609306]
Sun Mar 20 21:02:55 2022 user.notice mtk-wifi: new_station b8:27:eb:35:d4:d6 rax0
Sun Mar 20 21:02:55 2022 daemon.notice netifd: mt7615e2 (10943): drv_mtk_teardown mt7615e2…
Sun Mar 20 21:02:55 2022 daemon.notice netifd: mt7615e5 (10952): drv_mtk_teardown mt7615e5…
Sun Mar 20 21:02:55 2022 daemon.info apcli[9865]: set apclix0 down
Sun Mar 20 21:02:55 2022 kern.warn kernel: [ 2100.732700] Set_ApCli_Enable_Proc : interface is not up, please do ifconfig up first
Sun Mar 20 21:02:55 2022 daemon.info apcli[9865]: exit
Sun Mar 20 21:02:55 2022 daemon.notice netifd: mt7615e2 (10943): vif down rax0…
Sun Mar 20 21:02:55 2022 kern.warn kernel: [ 2100.761422] rax0: ===> mbss_virtual_if_close
Sun Mar 20 21:02:55 2022 kern.warn kernel: [ 2100.768026] ExtEventBeaconLostHandler::FW LOG, Beacon lost (94:83:c4:0f:36:eb), Reason 0x10
Sun Mar 20 21:02:55 2022 kern.warn kernel: [ 2100.776459] Beacon lost - AP disabled!!!
Sun Mar 20 21:02:55 2022 kern.warn kernel: [ 2100.783277] ExtEventBeaconLostHandler::FW LOG, Beacon lost (94:83:c4:0f:36:eb), Reason 0x10
Sun Mar 20 21:02:55 2022 kern.warn kernel: [ 2100.791726] Beacon lost - AP disabled!!!
Sun Mar 20 21:02:55 2022 kern.warn kernel: [ 2100.799363] ExtEventBeaconLostHandler::FW LOG, Beacon lost (94:83:c4:0f:36:eb), Reason 0x10
Sun Mar 20 21:02:55 2022 kern.warn kernel: [ 2100.799659] wifi_sys_linkdown(), wdev idx = 4
Sun Mar 20 21:02:55 2022 kern.warn kernel: [ 2100.807789] Beacon lost - AP disabled!!!
Sun Mar 20 21:02:55 2022 kern.warn kernel: [ 2100.818894] ExtEventBeaconLostHandler::FW LOG, Beacon lost (94:83:c4:0f:36:eb), Reason 0x10
Sun Mar 20 21:02:55 2022 kern.warn kernel: [ 2100.827325] Beacon lost - AP disabled!!!
Sun Mar 20 21:02:55 2022 kern.warn kernel: [ 2100.834979] bssUpdateBmcMngRate (BSS_INFO_BROADCAST_INFO), CmdBssInfoBmcRate.u2BcTransmit= 0, CmdBssInfoBmcRate.u2McTransmit = 0
Sun Mar 20 21:02:55 2022 kern.warn kernel: [ 2100.847239] wifi_sys_close(), wdev idx = 4
Sun Mar 20 21:02:55 2022 kern.info kernel: [ 2100.852672] br-lan: port 3(rax0) entered disabled state
Sun Mar 20 21:02:55 2022 daemon.notice netifd: Network device ‘rax0’ link is down
Sun Mar 20 21:02:55 2022 daemon.notice netifd: mt7615e5 (10952): vif down ra0…

Thanks

Bert

alzhao · 2022-03-21T07:09:12.198Z

Can you try the snapshot GL.iNet download center

We have some further update around May 16th.

BertQuodge · 2022-03-21T07:49:55.516Z

Hi

Thanks for your help.

I’ve tried the snapshot but the issue is exactly the same. I’m unable to add any new WiFI SSIDs at all. I’ve now tried a couple of other APs and I can’t add any of them on Beryl. This means the Beryl unit is useless to me me now as it will only work with one SSID that I can’t change.

Should I return the item to Amazon or do you have any other suggestions? I can’t wait 2 months for a potential fix, I need a working system now.

Thanks

Andy

wcs2228 · 2022-03-21T14:00:37.435Z

At this point, you can try doing a factory reset.

You can back up your settings via LuCI → System → Backup / Flash Firmware → Generate Archive, then try connecting to new wifi SSIDs without restoring the backup. If it works, then the problem seems to be a configuration problem. The static IP bindings you have set up are in a /etc/config/dhcp file that should be recoverable.

I do not work for and I do not have formal association with GL.iNet

BertQuodge · 2022-03-21T15:59:58.918Z

Hi wcs2228

Thanks for your help!!

I’ve wiped the Beryl device and I’ve got it working again (sort of) with the stable firmware version 3.211. I found that the later beta and snapshot versions fixed the original issue but introduced another problem. On the latest beta and snapshot versions 2.4Ghz clients can ping each other but 5GHz clients are isolated from each other. If I use the stable version of the software all 2.4G, 5G and wired clients can ping each other. 3.11 still does not let me add more than 1 WiFi network though, which the later beta versions did. This was all tested after wiping the unit first to factory defaults and applying the firmware.

I’m appalled that a product sold via Amazon is so unstable. I appreciate these devices are not Cisco, or even DrayTek, prices but even so they should work!

Thanks again for you superb support wcs2228!!

Bert