Sorry, I couldn't find your router in the shared devices today. Please confirm if the router is still shared with gl.inet_support
It was. Anyway, I just revoke and reshared again.
hey @gutobueno
I have adapted and obtained modem information on your router. This is a replacement library to meet your needs, and this feature will be included in future official versions
you can verify it. If you have any questions, please feel free to give me feedback. Thank you
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Thank you Jane!
Amazing! I appreciate you hard work.
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So does it mean the topic is solved in your case? If so, how can I obtain the solution?
hey @AirMax
You can wait for the official version of our solution to this issue
Schade. Gibt es einen Zeitpunkt, ab wann die Lösung vorraussichtlich implementiert wird?
Please provide the version you are currently using, follow the steps below to share your device
Thanks!
Technical Support via GoodCloud.tar (192 KB)
@Jane i just upgrade to the Beta 4.7.4 and the modem stop working again.
The lirary was included on this version?
Hello,
The v4.7.4 has not included the issue fixed library, will merge it in the next firmware version.
If needs it, also provide the workaround on v4.7.4, via GoodCloud remote to resolve.
Can this update be made to the GL-MT3000 as well to use the GL-M2 via a USB hub?
Hey,
You can verify it in MT3000 4.7.4 version
You are correct. Version 4.7.4 does resolve the issue. Thank you!
So is the issue now solved for Brume as well? Before I update my Brume I'd like to know that...
Yes it resolved, please upgrade the Brume 2 firmware to v4.7.4.
I am sorry but I continue to have errors since the update.
BRUME can not connect/enumerate the GL-M2 from time to time showing below errors which appear since the update to 4.7.4
Please advise how to resolve this:
Sun Apr 20 17:12:22 2025 kern.info kernel: [51115.495607] usb 1-1.1: new high-speed USB device number 8 using xhci-mtk
Sun Apr 20 17:12:23 2025 kern.err kernel: [51116.067487] usb 1-1.1: device descriptor read/64, error -71
Sun Apr 20 17:12:23 2025 kern.info kernel: [51116.073088] usb 1-1.1: Device No Respond
Sun Apr 20 17:12:23 2025 kern.err kernel: [51116.287424] usb 1-1.1: device descriptor read/64, error -71
Sun Apr 20 17:12:23 2025 kern.info kernel: [51116.293070] usb 1-1.1: Device No Respond
Sun Apr 20 17:12:23 2025 kern.info kernel: [51116.507355] usb 1-1.1: new high-speed USB device number 9 using xhci-mtk
Sun Apr 20 17:12:23 2025 kern.err kernel: [51116.615357] usb 1-1.1: device descriptor read/64, error -71
Sun Apr 20 17:12:23 2025 kern.info kernel: [51116.620935] usb 1-1.1: Device No Respond
Sun Apr 20 17:12:24 2025 kern.err kernel: [51116.835284] usb 1-1.1: device descriptor read/64, error -71
Sun Apr 20 17:12:24 2025 kern.info kernel: [51116.840909] usb 1-1.1: Device No Respond
Sun Apr 20 17:12:24 2025 kern.info kernel: [51116.951460] usb 1-1-port1: attempt power cycle
Sun Apr 20 17:12:24 2025 kern.info kernel: [51117.607083] usb 1-1.1: new high-speed USB device number 10 using xhci-mtk
Sun Apr 20 17:12:24 2025 kern.warn kernel: [51117.613932] usb 1-1.1: Device not responding to setup address.
Sun Apr 20 17:12:25 2025 kern.warn kernel: [51117.827057] usb 1-1.1: Device not responding to setup address.
Sun Apr 20 17:12:25 2025 kern.err kernel: [51118.038979] usb 1-1.1: device not accepting address 10, error -71
Sun Apr 20 17:12:25 2025 kern.info kernel: [51118.146934] usb 1-1.1: new high-speed USB device number 11 using xhci-mtk
Sun Apr 20 17:12:25 2025 kern.warn kernel: [51118.153801] usb 1-1.1: Device not responding to setup address.
Sun Apr 20 17:12:25 2025 kern.warn kernel: [51118.366912] usb 1-1.1: Device not responding to setup address.
Sun Apr 20 17:12:25 2025 kern.err kernel: [51118.578828] usb 1-1.1: device not accepting address 11, error -71
Sun Apr 20 17:12:25 2025 kern.err kernel: [51118.585222] usb 1-1-port1: unable to enumerate USB device
Hey @AirMax Can you confirm if the power supply of GL-M2 is normal? This requires an external power supply