We need to collect additional logs and configuration details at the time the issue occurs so we can work with Qualcomm to diagnose and troubleshoot it.
Could you please help by following the steps below?
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Configure the BE9300 to a state where the issue can be reproduced. After this, no further configuration changes should be needed for the following steps.
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Run the commands below to place the relevant configurations and logs into a specified directory.
(Since you mentioned that a reboot is required to regain access to the device, the data is currently stored in flash. If storage space is limited, please insert a USB drive and adjust the directory accordingly.)
mkdir -p /root/wifi_debug
cp /etc/config/wireless /root/wifi_debug/ 2>/dev/null
cp /etc/config/network /root/wifi_debug/ 2>/dev/null
cp /etc/config/firewall /root/wifi_debug/ 2>/dev/null
cp /etc/config/dhcp /root/wifi_debug/ 2>/dev/null
cp /etc/config/system /root/wifi_debug/ 2>/dev/null
cp /var/run/hostapd-*.conf /root/wifi_debug/ 2>/dev/null
cp /tmp/run/hostapd-*.conf /root/wifi_debug/ 2>/dev/null
cp /var/run/wpa_supplicant-*.conf /root/wifi_debug/ 2>/dev/null
cp /tmp/run/wpa_supplicant-*.conf /root/wifi_debug/ 2>/dev/null
logread > /root/wifi_debug/logread.txt
dmesg > /root/wifi_debug/dmesg.txt
logread -f >> /root/wifi_debug/logread.txt &
iwinfo > /root/wifi_debug/iwinfo.txt 2>&1
iw dev > /root/wifi_debug/iw_dev.txt 2>&1
ubus call network.wireless status > /root/wifi_debug/wireless_status.json
ip addr > /root/wifi_debug/ip_addr.txt
ip route > /root/wifi_debug/ip_route.txt
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Reproduce the issue and wait until it occurs.
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After rebooting, archive the logs and configurations and send them to us via private message:
tar -czf /root/wifi_debug_$(date +%Y%m%d_%H%M%S).tar.gz -C /tmp wifi_debug