Hello All,
The Bug is as noted in the title. I’ll post a screenshot of the logs my router (Slate 7) is throwing:
As you can see it says I have 0 Clients on this page (it should be 4!!)
Here is the part of the Log that is showing whats happening when I try to load the Clients Page etc.
Any help Good people? Or is this one of those “wait for Devs to patch it” situations (my money is on the latter lol)
Thank you all for your Time and Consideration.
My first recommendation would be to reflash the current firmware.
Maybe something is broken there. I mean, obviously something is broken - I am just not sure what kind of issue we are encountering.
Did you do any other things than just using the router? Updating packages, for example? (If you did, don't do it again. Updating without firmware flashing isn't supported nor recommended)
No sir! I've only just been using the router. I set it to restart on a schedule every night. I tell it to auto-update the firmware when a new one is available and I just use it.
Plug it in, you know, that kind of stuff. The only thing I did recently that was different and new was I turned on AdGuard home and have been tinkering with that all day, customizing filters and block lists. and things like that.
I've done nothing else to the router… it just sits.
Hi
We tested locally using BE3600 with firmware v4.8.3, and after enabling AdGuard Home, the Clients page still works normally.
Could you please follow the guide and share your device with us via GoodCloud so we can check it remotely?
Kindly note to send us the MAC address and the router password via private message so we can access it
Just for continuity, I did as instructed and sent the PM!
Thank you for providing remote access.
After checking, we found that the issue was caused by the client list storing a large number of entries (over 600), which led to slow loading or fail.
We have cleared the historical data, and the Client page can now open normally.
We will optimize this in a future firmware update.
For now, we recommend disabling randomized MAC addresses on devices to prevent frequent changes that can quickly grow the list.
