# Checking cloud service status

**URL:** <https://forum.gl-inet.com/t/checking-cloud-service-status/66978>\
**Category:** KVM\
**Created:** [February 5, 2026, 3:16am UTC](https://forum.gl-inet.com/t/checking-cloud-service-status/66978 "2026-02-05T03:16:06Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![NuclurBoss](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/n/dfb087/32.png) [@NuclurBoss](https://forum.gl-inet.com/u/NuclurBoss)\
**Post date:** [February 5, 2026, 3:16am UTC](https://forum.gl-inet.com/t/checking-cloud-service-status/66978/1 "2026-02-05T03:16:06Z")

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Recently got the comet pro

Not super familiar with the IT world, just wanted try out this cool sounding device

Device says that it is checking cloud service status constantly. I tried to login into the device locally and when I try to bind it there, it gives me an error saying, “Generate dynamic code failed, please try again later.”

Once again, not familiar with the IT world so I didn’t know how to troubleshoot the device. I saw another forum post on here having what seemed to be the same issue. I looked up how I could run that same command that the dude said worked [echo '{"log\_level":"INFO","enable":true}' \> /etc/glinet/gl-cloud.conf , /etc/init.d/S99gl-cloud restart] but that junk didn’t work.

 ![glinet_ss](https://forum-static.gl-inet.com/original/3X/e/8/e8d6b522ee8d4b4916e4289ea0f765f1130897bb.png)

If anybody has any idea what I should do, let me know 👍

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**Author:** ![\_zhang](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/_/e68b1a/32.png) [@\_zhang](https://forum.gl-inet.com/u/_zhang)\
**Post date:** [February 5, 2026, 3:51am UTC](https://forum.gl-inet.com/t/checking-cloud-service-status/66978/2 "2026-02-05T03:51:56Z")

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This is usually due to the device not being connected to the cloud platform. You can access the terminal via Toolbox-\>Terminal, enter ``logread|grep cloud|grep err`` and press Enter to see what error messages are displayed.

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**Author:** ![\_zhang](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/_/e68b1a/32.png) [@\_zhang](https://forum.gl-inet.com/u/_zhang)\
**Post date:** [February 5, 2026, 4:04am UTC](https://forum.gl-inet.com/t/checking-cloud-service-status/66978/4 "2026-02-05T04:04:55Z")

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You can also export the log files here and send them to me.

 ![image](https://forum-static.gl-inet.com/original/3X/e/4/e4d4dafe6619ddca6d955da057729f4c46ac3fd0.png)

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**Author:** ![NuclurBoss](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/n/dfb087/32.png) [@NuclurBoss](https://forum.gl-inet.com/u/NuclurBoss)\
**Post date:** [February 6, 2026, 3:14am UTC](https://forum.gl-inet.com/t/checking-cloud-service-status/66978/5 "2026-02-06T03:14:24Z")

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Well I let it just sit overnight and it seems to have sorted itself out. Thanks for the effort though!

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**Author:** ![system](https://forum-static.gl-inet.com/original/3X/7/7/77e28f6cb342ac4bd641bd9a6254595d61b2812a.png) [@system](https://forum.gl-inet.com/u/system)\
**Post date:** [May 7, 2026, 3:14am UTC](https://forum.gl-inet.com/t/checking-cloud-service-status/66978/6 "2026-05-07T03:14:37Z")

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