Clients traffic statistics not count traffic over ipv6

[mdpatel]

hi, @Cathy
when i download or open any ipv6 website that time clients traffic not counting.. means only count ipv4 traffic.
when i play video on youtube on my windows pc that time traffic data not increase even play 4K video. but if i disable ipv6 internet protocol from network adapter setting and then again play same video then client traffic statistic counting properly.
means only ipv4 traffic calculate for all clients.

i use 4.0 (0409release3) with ipv6 settings on Passthrough. i use this old firmware because of sms not working release after this firmware version..
how to fix this issue?
thanks..

[Cathy]

Hi, are you referring to the traffic statistics for the CLIENT page or the cellular network traffic statistics under the INTERNET page?

[mdpatel]

@Cathy

CLIENT

problem with CLIENTS traffic that show for each connected devices.
working fine if use NAT6 ipv6 settings. not work with Passthrough.

[Cathy]

Noted. We will investigate this issue.

[mdpatel]

can you fix the problem if share device via goodcloud?

[Cathy]

Okay. Please share it with us via Goodcloud. Can we have the remote check on Monday?
Also, when setting it to IPv6 passthrough mode, please log in to ssh and do some ipv6 pings and check for any response can be received.

[mdpatel]

ok, i will share on Monday then inform you here..
ipv6 ping working fine on all clients. only problem is not counting ipv6 traffic for each client..