# Complete reset for X3000 **URL:** \ **Category:** Router\ **Created:** [September 21, 2024, 3:33am UTC](https://forum.gl-inet.com/t/complete-reset-for-x3000/47449 "2024-09-21T03:33:38Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![packetmonkey](https://forum-assets.gl-inet.com/user_avatar/forum.gl-inet.com/packetmonkey/32/16711_2.png) [@packetmonkey](https://forum.gl-inet.com/u/packetmonkey)\ **Post date:** [September 21, 2024, 3:33am UTC](https://forum.gl-inet.com/t/complete-reset-for-x3000/47449/1 "2024-09-21T03:33:38Z")
I have been having some odd issues with my router after messing with some firmware and modem firmware combinations. I am looking to completely reset my settings for the router and the modem. I know how to clear the router, but I wanted to get some input on resetting the modem. I know the command to factory reset the modem, but I wanted to know if there was anything from the modem perspective that I needed to set after a factory reset on it. ---
**Author:** ![bruce](https://forum-assets.gl-inet.com/user_avatar/forum.gl-inet.com/bruce/32/35649_2.png) [@bruce](https://forum.gl-inet.com/u/bruce)\ **Post date:** [September 25, 2024, 1:56am UTC](https://forum.gl-inet.com/t/complete-reset-for-x3000/47449/2 "2024-09-25T01:56:12Z")
Reset the router first to see if it achieves the effect of restoring. If it doesn't, then reset the modem, and generally there is no specific settings are needed. ---
**Author:** ![packetmonkey](https://forum-assets.gl-inet.com/user_avatar/forum.gl-inet.com/packetmonkey/32/16711_2.png) [@packetmonkey](https://forum.gl-inet.com/u/packetmonkey)\ **Post date:** [September 25, 2024, 2:59am UTC](https://forum.gl-inet.com/t/complete-reset-for-x3000/47449/4 "2024-09-25T02:59:34Z")
Thanks @bruce. That is what I am doing, reset the router settings over the weekend and waiting to see if that addresses my issues. So far, so good. I was getting some weird UI issues in the regular web interface prior to this, along with some other issues. I kept some of the config files like network and mwan3 before resetting it all I might post soon when I get more time. ---
**Author:** ![bruce](https://forum-assets.gl-inet.com/user_avatar/forum.gl-inet.com/bruce/32/35649_2.png) [@bruce](https://forum.gl-inet.com/u/bruce)\ **Post date:** [September 26, 2024, 2:32am UTC](https://forum.gl-inet.com/t/complete-reset-for-x3000/47449/5 "2024-09-26T02:32:02Z")
installed mwan3 in the GL firmware? ---
**Author:** ![packetmonkey](https://forum-assets.gl-inet.com/user_avatar/forum.gl-inet.com/packetmonkey/32/16711_2.png) [@packetmonkey](https://forum.gl-inet.com/u/packetmonkey)\ **Post date:** [September 26, 2024, 5:49pm UTC](https://forum.gl-inet.com/t/complete-reset-for-x3000/47449/6 "2024-09-26T17:49:41Z")
That could have been it. In short, I ended up with cellular1 and cellular 2 interfaces. They had difference names assigned and cellular2 was actually the interface that i needed to prioritize. I also had some weird issues with permissions errors on some pages (the little red box at the top) sometimes. Full reset addressed all of the issues and it only took me a few minutes to get everything restored after saving off some files and whatnot. ---
**Author:** ![packetmonkey](https://forum-assets.gl-inet.com/user_avatar/forum.gl-inet.com/packetmonkey/32/16711_2.png) [@packetmonkey](https://forum.gl-inet.com/u/packetmonkey)\ **Post date:** [September 26, 2024, 7:24pm UTC](https://forum.gl-inet.com/t/complete-reset-for-x3000/47449/7 "2024-09-26T19:24:17Z")
@bruce - here is what I ended up with in my network file (as well as some similar entries in mwan3): config interface 'modem\_1\_1\_2' option apn '[fast.t-mobile.com](http://fast.t-mobile.com)' option proto 'qcm' option device '/dev/mhi\_QMI0' option auth 'NONE' option mtu '1480' option metric '40' option roaming '0' option band\_enable '0' option disabled '0' config interface 'modem\_0001' option apn '[fast.t-mobile.com](http://fast.t-mobile.com)' option proto 'qcm' option device '/dev/mhi\_QMI0' option metric '40' option mtu '1480' option roaming '0' option band\_enable '0' option auth 'NONE' option disabled '1' ---
**Author:** ![bruce](https://forum-assets.gl-inet.com/user_avatar/forum.gl-inet.com/bruce/32/35649_2.png) [@bruce](https://forum.gl-inet.com/u/bruce)\ **Post date:** [September 27, 2024, 9:01am UTC](https://forum.gl-inet.com/t/complete-reset-for-x3000/47449/8 "2024-09-27T09:01:51Z")
The X3000 only have 1 modem (built-in), normally the modem interfaces are 1 for IPv4 + 1for IPv6. Why yours show 2 different modem interfaces? Some plugins you installed to bring the new name interfaces` 'modem_0001'` and `'modem_1_1_2'`? ![image](https://forum-static.gl-inet.com/original/3X/4/8/486ce20735bfcbc054d85e41eebc24d5eef76664.png) ---
**Author:** ![packetmonkey](https://forum-assets.gl-inet.com/user_avatar/forum.gl-inet.com/packetmonkey/32/16711_2.png) [@packetmonkey](https://forum.gl-inet.com/u/packetmonkey)\ **Post date:** [September 27, 2024, 3:48pm UTC](https://forum.gl-inet.com/t/complete-reset-for-x3000/47449/9 "2024-09-27T15:48:05Z")
That is part of the mystery and I would actually pose that question back to you @bruce . I do upgrade and swap firmware on the modem some testing new releases and whatnot. Maybe it was an update to a package or something. But I have no solid idea why that showed up, but it created a LOT of issues with mwan3. It has not returned since I reset the router settings. ---
**Author:** ![bruce](https://forum-assets.gl-inet.com/user_avatar/forum.gl-inet.com/bruce/32/35649_2.png) [@bruce](https://forum.gl-inet.com/u/bruce)\ **Post date:** [September 29, 2024, 3:28am UTC](https://forum.gl-inet.com/t/complete-reset-for-x3000/47449/10 "2024-09-29T03:28:26Z")
If the router is using GL firmware, Modem\_0001 should be displayed. It is currently known that the GL firmware may not be compatible with mwan3 because GL uses its own kmwan and the two processes may conflict. If you use mwan3, recommended to remove kmwan, but the client speed-limit will not work. ---
**Author:** ![packetmonkey](https://forum-assets.gl-inet.com/user_avatar/forum.gl-inet.com/packetmonkey/32/16711_2.png) [@packetmonkey](https://forum.gl-inet.com/u/packetmonkey)\ **Post date:** [September 29, 2024, 8:23pm UTC](https://forum.gl-inet.com/t/complete-reset-for-x3000/47449/11 "2024-09-29T20:23:12Z")
It is GL. I did not install a new package intentionally. I thought mwan3 was the default, so if it is actually kmwan, then that is what it was. But the file is mwan3 in /etc/config that has been on the device. Like I said, I reset the device, so all of that is behind me for now. ---
**Author:** ![system](https://forum-static.gl-inet.com/original/3X/7/7/77e28f6cb342ac4bd641bd9a6254595d61b2812a.png) [@system](https://forum.gl-inet.com/u/system)\ **Post date:** [June 10, 2025, 8:48am UTC](https://forum.gl-inet.com/t/complete-reset-for-x3000/47449/13 "2025-06-10T08:48:22Z")
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