# Connected with no internet

**URL:** <https://forum.gl-inet.com/t/connected-with-no-internet/16257>\
**Category:** Router\
**Created:** [June 23, 2021, 6:05pm UTC](https://forum.gl-inet.com/t/connected-with-no-internet/16257 "2021-06-23T18:05:22Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Smithy636](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/s/bbe5ce/32.png) [@Smithy636](https://forum.gl-inet.com/u/Smithy636)\
**Post date:** [June 23, 2021, 6:05pm UTC](https://forum.gl-inet.com/t/connected-with-no-internet/16257/1 "2021-06-23T18:05:22Z")

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I am trying to connect a phone to the x750 router and it just says connected with no internet. The sim card has been activated and has a data pack. Any idea what im doing wrong? Thank you in advance Z

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**Author:** ![alzhao](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/a/5f9b8f/32.png) [@alzhao](https://forum.gl-inet.com/u/alzhao)\
**Post date:** [June 25, 2021, 9:56am UTC](https://forum.gl-inet.com/t/connected-with-no-internet/16257/2 "2021-06-25T09:56:09Z")

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Are you in the North America or the rest of the world? I wonder what is the modem and carrier you are using?

What is shown in the modem connect status page?

Can you check the images in the following post? You can try ttyUSB as connection device other than qmi.

> [@North American Carriers, ATT, Verizon, Cricket, T-Mobile Setup and Update 2021](https://forum.gl-inet.com/t/north-american-carriers-att-verizon-cricket-t-mobile-setup-and-update-2021/15902):
>
> This post is an update of Using GL.iNet 4G devices with North American carriers, especially in the USA. If you have problems connect to your 4G network using GL.iNet 4G devices, please refer to [Modem FAQ - GL.iNet Docs 3](https://docs.gl-inet.com/en/3/troubleshooting/modem_faq/) first. T-Mobile T-Mobile should be the easiest to work with. Generally all GL.iNet 4G devices can work with T-Mobile SIM card without any problems. If you have problems, try to change the settings as in troubleshooting here [Modem FAQ - GL.iNet Docs 3](https://docs.gl-inet.com/en/3/troubleshooting/modem_faq/). If cannot solved, you’d …

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**Author:** ![Smithy636](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/s/bbe5ce/32.png) [@Smithy636](https://forum.gl-inet.com/u/Smithy636)\
**Post date:** [June 25, 2021, 10:32am UTC](https://forum.gl-inet.com/t/connected-with-no-internet/16257/3 "2021-06-25T10:32:28Z")

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Im in the uk. All i am doing is trying to connect a mobile device to the router. I have no idea about modem status. Im not familiar with this side of things.

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**Author:** ![alzhao](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/a/5f9b8f/32.png) [@alzhao](https://forum.gl-inet.com/u/alzhao)\
**Post date:** [June 25, 2021, 11:11am UTC](https://forum.gl-inet.com/t/connected-with-no-internet/16257/4 "2021-06-25T11:11:55Z")

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At least you have some images about the product and installation.

You should also refer to the online instructions to set the the product.

[https://docs.gl-inet.com](https://docs.gl-inet.com)

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**Author:** ![bruce](https://forum-assets.gl-inet.com/user_avatar/forum.gl-inet.com/bruce/32/35649_2.png) [@bruce](https://forum.gl-inet.com/u/bruce)\
**Post date:** [October 29, 2025, 4:14am UTC](https://forum.gl-inet.com/t/connected-with-no-internet/16257/5 "2025-10-29T04:14:11Z")

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