# Constantly Loosing Cellular Connection on Spitz x3000

**URL:** <https://forum.gl-inet.com/t/constantly-loosing-cellular-connection-on-spitz-x3000/40793>\
**Category:** Cellular, USB modems\
**Created:** [April 9, 2024, 6:27pm UTC](https://forum.gl-inet.com/t/constantly-loosing-cellular-connection-on-spitz-x3000/40793 "2024-04-09T18:27:50Z")\
**Posts on this page:** 20\
**Page:** 4

<div class="post-metadata">

**Author:** ![Will12345](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/w/3da27b/32.png) [@Will12345](https://forum.gl-inet.com/u/Will12345)\
**Post date:** [April 18, 2024, 3:22am UTC](https://forum.gl-inet.com/t/constantly-loosing-cellular-connection-on-spitz-x3000/40793/61 "2024-04-18T03:22:16Z")

</div>

Do you happen to know the difference between the RM520NGLAA **R01** and RM520NGLAA **R03** firmware? Are there variants of RM520N that differ in hardware specifications?

---

<div class="post-metadata">

**Author:** ![ywp](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/y/b5ac83/32.png) [@ywp](https://forum.gl-inet.com/u/ywp)\
**Post date:** [April 18, 2024, 3:55am UTC](https://forum.gl-inet.com/t/constantly-loosing-cellular-connection-on-spitz-x3000/40793/62 "2024-04-18T03:55:27Z")

</div>

From what I know so far, the hardware won’t change  
R01 and R03 are essentially the same, similar to version iterations  
R01 will no longer be maintained and updated, and R01A08 may be the last version

---

<div class="post-metadata">

**Author:** ![gainestr](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/g/4491bb/32.png) [@gainestr](https://forum.gl-inet.com/u/gainestr)\
**Post date:** [April 18, 2024, 4:07am UTC](https://forum.gl-inet.com/t/constantly-loosing-cellular-connection-on-spitz-x3000/40793/63 "2024-04-18T04:07:54Z")

</div>

> [@Will12345](#):
>
> RM520NGLAAR03A03M4G\_01.201.01.201 ( **2024-03-28** )

Just installed RM520NGLAAR03A03M4G\_01.201.01.201 ( **2024-03-28** ) now. Using Commercial\_TMO MBN configuration. Wi-Fi calling is working for now but nice to know that I do have the option to switch to ROW\_Generic if need be.

Glad we can all agree on this one release from here on. 😉. It will make @ywp job a lot easier!

---

<div class="post-metadata">

**Author:** ![packetmonkey](https://forum-assets.gl-inet.com/user_avatar/forum.gl-inet.com/packetmonkey/32/16711_2.png) [@packetmonkey](https://forum.gl-inet.com/u/packetmonkey)\
**Post date:** [April 18, 2024, 4:15am UTC](https://forum.gl-inet.com/t/constantly-loosing-cellular-connection-on-spitz-x3000/40793/64 "2024-04-18T04:15:00Z")

</div>

Same here. Fingers crossed (again).

---

<div class="post-metadata">

**Author:** ![rsday75](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/r/e95f7d/32.png) [@rsday75](https://forum.gl-inet.com/u/rsday75)\
**Post date:** [April 18, 2024, 1:15pm UTC](https://forum.gl-inet.com/t/constantly-loosing-cellular-connection-on-spitz-x3000/40793/65 "2024-04-18T13:15:44Z")

</div>

I upgraded to RM520NGLAAR03A03M4G\_01.201.01.201 ( **2024-03-28** ) this morning.  
I am on Verizon. Will see how it goes.  
Previous versions I had to force LTE band 66 and 5G NSA band n5 to get 5G at my house. Will see if it will automatically connect to 5G or it I still have to force.

---

<div class="post-metadata">

**Author:** ![makkie](https://forum-assets.gl-inet.com/user_avatar/forum.gl-inet.com/makkie/32/15968_2.png) [@makkie](https://forum.gl-inet.com/u/makkie)\
**Post date:** [April 18, 2024, 9:04pm UTC](https://forum.gl-inet.com/t/constantly-loosing-cellular-connection-on-spitz-x3000/40793/66 "2024-04-18T21:04:49Z")

</div>

Please check the solution here: [Spitz x3000 - potential bug in modem.sh check\_ip()](https://forum.gl-inet.com/t/spitz-x3000-potential-bug-in-modem-sh-check-ip/39588). It seems you experience similar issues.

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<div class="post-metadata">

**Author:** ![Aron](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/a/ba9def/32.png) [@Aron](https://forum.gl-inet.com/u/Aron)\
**Post date:** [April 18, 2024, 10:16pm UTC](https://forum.gl-inet.com/t/constantly-loosing-cellular-connection-on-spitz-x3000/40793/67 "2024-04-18T22:16:05Z")

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Hey mate, it can be quite confusing for a first time "poweruser" when faced with all of this stuff. Let me know if this makes things a little bit easier. I would download the version people are describing now: **RM520NGLAAR03A03M4G\_01.201.01.201**

## Update Firmware on Spitz x3000 Router using Windows

### What You Need:

- A Windows computer
- The latest firmware file for the Spitz x3000 router

### Instructions:

#### 1. **Download the Firmware:**

- Visit the official firmware page for the Spitz x3000 router (ensure you have the correct link).
- Download the firmware version **RM520NGLAAR03A03M4G\_01.201.01.201** and save it to your Downloads folder.

#### 2. **Copy the Firmware to the Router:**

- Open PowerShell (search for "PowerShell" in the Start menu and run it as administrator).
- Use the following command to copy the file to the router (replace `USERNAME` with your actual Windows username):

```auto
scp C:\Users\USERNAME\Downloads\RM520NGLAAR03A03M4G_01.201.01.201.zip root@192.168.8.1:/RM520NGLAAR03A03M4G_01.201.01.201.zip

```

#### 3. **Log Into Your Router and Prepare the Update:**

- In the same PowerShell window, use this command to connect to your router:

```auto
ssh root@192.168.8.1

```

- All the following commands will be made in this window you logged into.  
After logging in, unpack the firmware using:

```auto
unzip /RM520NGLAAR03A03M4G_01.201.01.201.zip -d /RM520NGLAAR03A03M4G_01.201.01.201

```

#### 4. **Execute the Firmware Upgrade:**

- Change to the directory with the upgrade tool:

```auto
cd /usr/bin/

```

- Download and prepare the necessary tool:

```auto
wget https://fw.gl-inet.com/tools/quectel_tool/QFirehose-mtk7981a-sha256-c0b944
chmod 775 QFirehose-mtk7981a-sha256-c0b944 && sha256sum QFirehose-mtk7981a-sha256-c0b944

```

- Start the upgrade process:

```auto
./QFirehose-mtk7981a-sha256-c0b944 -f /RM520NGLAAR03A03M4G_01.201.01.201

```

#### 5. **Final Steps:**

- Restart parts of the router:

```auto
echo 1 > /sys/devices/platform/11280000.pcie/pci0001:00/0001:00:00.0/0001:01:00.0/remove
echo 1 > /sys/devices/platform/11280000.pcie/pci0001:00/0001:00:00.0/rescan

```

- Verify the new firmware version:

```auto
gl_modem AT AT+QGMR

```

- Remove temporary files:

```auto
rm /RM520NGLAAR03A03M4G_01.201.01.201* -rf

```

**Note:** Some commands such as `scp`, `ssh`, or `wget` might not be available by default on all Windows systems. You may need to install additional software like PuTTY or use Windows Subsystem for Linux (WSL) to execute these commands.

---

<div class="post-metadata">

**Author:** ![Goggles0086](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/g/b9bd4f/32.png) [@Goggles0086](https://forum.gl-inet.com/u/Goggles0086)\
**Post date:** [April 23, 2024, 10:00pm UTC](https://forum.gl-inet.com/t/constantly-loosing-cellular-connection-on-spitz-x3000/40793/68 "2024-04-23T22:00:13Z")

</div>

This is basically happening on both of my spitz here is the log

> **[Admin - Pastebin.com](https://pastebin.com/pZ6q2kiZ)**
>
> Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time.

---

<div class="post-metadata">

**Author:** ![gainestr](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/g/4491bb/32.png) [@gainestr](https://forum.gl-inet.com/u/gainestr)\
**Post date:** [April 24, 2024, 12:23am UTC](https://forum.gl-inet.com/t/constantly-loosing-cellular-connection-on-spitz-x3000/40793/69 "2024-04-24T00:23:02Z")

</div>

**RM520NGLAAR03A03M4G\_01.201.01.201** has become the firmware of choice as of April, 2024. I was unaware of this latest version dated 03-28-2024. Has been rock solid for me without reboots, switching bands and even WiFi calling works without having to change MBN profile on the router. Poll Closed

---

<div class="post-metadata">

**Author:** ![ywp](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/y/b5ac83/32.png) [@ywp](https://forum.gl-inet.com/u/ywp)\
**Post date:** [April 24, 2024, 1:49am UTC](https://forum.gl-inet.com/t/constantly-loosing-cellular-connection-on-spitz-x3000/40793/70 "2024-04-24T01:49:38Z")

</div>

> [@Will12345](#):
>
> RM520NGLAAR03A03M4G\_01.201.01.201 ( **2024-03-28** )

You already updating this, but there is still a problem?

---

<div class="post-metadata">

**Author:** ![gainestr](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/g/4491bb/32.png) [@gainestr](https://forum.gl-inet.com/u/gainestr)\
**Post date:** [April 24, 2024, 3:29am UTC](https://forum.gl-inet.com/t/constantly-loosing-cellular-connection-on-spitz-x3000/40793/71 "2024-04-24T03:29:08Z")

</div>

I’m not having any issues with the RM520NGLAAR03A03M4G\_01.201.01.201 version. All my problems I was having have been resolved with this version. Including WiFi calling issues. This is the latest version available for the RM520N-GL, I was also informed by Quectel that I should install this firmware version for the RM520N-GL modem. This version should be made available on the gl-inet modem download page. I only posted this because I was still getting people polling and this version was not included in that poll.

---

<div class="post-metadata">

**Author:** ![Goggles0086](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/g/b9bd4f/32.png) [@Goggles0086](https://forum.gl-inet.com/u/Goggles0086)\
**Post date:** [April 30, 2024, 8:09am UTC](https://forum.gl-inet.com/t/constantly-loosing-cellular-connection-on-spitz-x3000/40793/72 "2024-04-30T08:09:10Z")

</div>

Step 4 cannot find the file

PS C:\Windows\system32\> C:\Users\USER\Desktop\spitz\RM520NGLAAR03A03M4G\_01.201.01.201.zip [root@192.168.8.1](mailto:root@192.168.8.1):/RM520NGLAAR03A03M4G\_01.201.01.201.zip  
PS C:\Windows\system32\> ssh [root@192.168.8.1](mailto:root@192.168.8.1)  
[root@192.168.8.1](mailto:root@192.168.8.1)'s password:

BusyBox v1.33.2 (2024-04-19 07:45:03 UTC) built-in shell (ash)

* * *

## | |.-----.-----.-----.| | | |.----.| |\_ | - || \_ | - **| || | | || _|| | |_\_\_\_\_\_|| |** _| __|__ ||_\_\_\_ **||| |\_\_\_\_| |** | W I R E L E S S F R E E D O M

## OpenWrt 21.02-SNAPSHOT, r15812+880-46b6ee7ffc

root@GL-X3000:~# unzip /RM520NGLAAR03A03M4G\_01.201.01.201.zip -d /RM520NGLAAR03A03M4G\_01.201.01.201  
unzip: cannot find or open /RM520NGLAAR03A03M4G\_01.201.01.201.zip, /RM520NGLAAR03A03M4G\_01.201.01.201.zip.zip or /RM520NGLAAR03A03M4G\_01.201.01.201.zip.ZIP.  
root@GL-X3000:~#

---

<div class="post-metadata">

**Author:** ![Goggles0086](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/g/b9bd4f/32.png) [@Goggles0086](https://forum.gl-inet.com/u/Goggles0086)\
**Post date:** [April 30, 2024, 8:24am UTC](https://forum.gl-inet.com/t/constantly-loosing-cellular-connection-on-spitz-x3000/40793/73 "2024-04-30T08:24:12Z")

</div>

Also if this matters. Whenever I “copy” the file in power shell with the command you gave me over to the router, it always opens the zip file in Windows, and the contents of the zip file is displayed. Unsure if I was supposed to select something but there’s to many files to select and also contains PDFs as well .

---

<div class="post-metadata">

**Author:** ![Aron](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/a/ba9def/32.png) [@Aron](https://forum.gl-inet.com/u/Aron)\
**Post date:** [May 2, 2024, 7:46am UTC](https://forum.gl-inet.com/t/constantly-loosing-cellular-connection-on-spitz-x3000/40793/74 "2024-05-02T07:46:03Z")

</div>

Hey Goggles, try navigating to the router UI now, and use the system upgrade button there. The new version is packed into the latest release, and you shouldn’t have to do any of these commands now that you can simply utilize the standard router upgrade.

---

<div class="post-metadata">

**Author:** ![SpitzAX3000](https://forum-assets.gl-inet.com/user_avatar/forum.gl-inet.com/spitzax3000/32/11018_2.png) [@SpitzAX3000](https://forum.gl-inet.com/u/SpitzAX3000)\
**Post date:** [May 2, 2024, 8:45am UTC](https://forum.gl-inet.com/t/constantly-loosing-cellular-connection-on-spitz-x3000/40793/75 "2024-05-02T08:45:31Z")

</div>

> [@Aron](#):
>
> Hey Goggles, try navigating to the router UI now, and use the system upgrade button there. The new version is packed into the latest release, and you shouldn’t have to do any of these commands now that you can simply utilize the standard router upg

Not right! The router ONLY upgrades its firmware (GL Openwrt firmware) NOT the modem module firmware!

It’s important to note that not only GL deices, but all manufacturers do not update the modem module for you; It must be done manually.

---

<div class="post-metadata">

**Author:** ![nullpointer](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/n/b38774/32.png) [@nullpointer](https://forum.gl-inet.com/u/nullpointer)\
**Post date:** [May 3, 2024, 9:47pm UTC](https://forum.gl-inet.com/t/constantly-loosing-cellular-connection-on-spitz-x3000/40793/76 "2024-05-03T21:47:05Z")

</div>

for those interested, i got tired of fighting the bugs in the stock router firmware and flashed openwrt on it and haven’t had any more issues:

> [@Spitz GL-X3000 constantly crashing](https://forum.gl-inet.com/t/spitz-gl-x3000-constantly-crashing/41501/4):
>
> I ended up flashing the openwrt snapshot build to the router and haven’t had any crashes since. This means, thankfully, no hardware issue just buggy software. support for gl.inet gl-x3000 was only recently added so snapshot builds are the only option until the next official openwrt build is released. since snapshot builds only exist for 24 hours (midnight probably), you’ll want to keep a copy of the repo (in the instructions) to install software, etc, after that time period. download [openwrt s…](https://downloads.openwrt.org/snapshots/targets/mediatek/filogic/openwrt-mediatek-filogic-glinet_gl-x3000-squashfs-sysupgrade.bin)

---

<div class="post-metadata">

**Author:** ![Goggles0086](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/g/b9bd4f/32.png) [@Goggles0086](https://forum.gl-inet.com/u/Goggles0086)\
**Post date:** [May 13, 2024, 6:47am UTC](https://forum.gl-inet.com/t/constantly-loosing-cellular-connection-on-spitz-x3000/40793/77 "2024-05-13T06:47:56Z")

</div>

It did upgrade several days ago, the router update that is… However its still having similiar issues… Today again it disconnected after noticing it being extremly low. Went into the router UI and sure enough, the IMEI i had programmed into it was no longer there and instead was what im guessing the original IMEI starting with again a 01 or 10 something like that. Thats what its been doing for sometime now, again i dont understand how it was working beautifuly and then suddenly it starts slowing down and reseting or whatever is causing it to erase the imei i set it too.  
So again, i would love to fix this but again, as i mentioned above. I cannot follow the instructions as there is a error, and im still awaiting someone to give me clear guideance on how to get past this obsticle.  
As i said before in the previous unanswered post.  
Step 4 cannot find the file

PS C:\Windows\system32\> C:\Users\USER\Desktop\spitz\RM520NGLAAR03A03M4G\_01.201.01.201.zip [root@192.168.8.1](mailto:root@192.168.8.1):/RM520NGLAAR03A03M4G\_01.201.01.201.zip  
PS C:\Windows\system32\> ssh [root@192.168.8.1](mailto:root@192.168.8.1)  
[root@192.168.8.1](mailto:root@192.168.8.1)’s password:

BusyBox v1.33.2 (2024-04-19 07:45:03 UTC) built-in shell (ash)

* * *

And i would appreciate whomever else in this thread trying to solve there own issues start there own thread as its making what im asking for more confusing. I canot understand anyone if everyone is saying to do something and everyone is commenting to them what to do instead of myself, or my not knowing who is talking to who…

So again… What do i do to update this as the prior instructrions dont seem to be working. This is so frustrating and going on for months now…  
I really appreciate the help, but everyone needs to find there own post and leave my situation to myself. its very confusing…

So How do i get past this and update this?? Links, downloads excat link address and precise instructions please… Its not finding the file as i posted before…

---

<div class="post-metadata">

**Author:** ![ywp](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/y/b5ac83/32.png) [@ywp](https://forum.gl-inet.com/u/ywp)\
**Post date:** [May 13, 2024, 6:57am UTC](https://forum.gl-inet.com/t/constantly-loosing-cellular-connection-on-spitz-x3000/40793/79 "2024-05-13T06:57:59Z")

</div>

> [@Goggles0086](#):
>
> PS C:\Windows\system32\> ssh [root@192.168.8.1](mailto:root@192.168.8.1)  
> [root@192.168.8.1](mailto:root@192.168.8.1)’s password:

Enter the background of the router and run the following command

1. cd /
2. mkdir firmware
3. cd firmware
4. wget [https://fw.gl-inet.com/download/RM520GL-modem\_firmware/RM520NGLAAR03A03M4G\_01.201.01.201.zip](https://fw.gl-inet.com/download/RM520GL-modem_firmware/RM520NGLAAR03A03M4G_01.201.01.201.zip)
5. unzip RM520NGLAAR03A03M4G\_01.201.01.201.zip -d RM520NGLAAR03A03M4G\_01.201.01.201
6. QFirehose -f RM520NGLAAR03A03M4G\_01.201.01.201
7. reboot

---

<div class="post-metadata">

**Author:** ![3311bad](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/3/bbe5ce/32.png) [@3311bad](https://forum.gl-inet.com/u/3311bad)\
**Post date:** [May 30, 2024, 11:22pm UTC](https://forum.gl-inet.com/t/constantly-loosing-cellular-connection-on-spitz-x3000/40793/80 "2024-05-30T23:22:07Z")

</div>

1. QFilehose -f RM520NGLAAR03A03M4G\_01.201.01.201: **QFilehose: not found**

---

<div class="post-metadata">

**Author:** ![ywp](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/y/b5ac83/32.png) [@ywp](https://forum.gl-inet.com/u/ywp)\
**Post date:** [May 31, 2024, 1:07am UTC](https://forum.gl-inet.com/t/constantly-loosing-cellular-connection-on-spitz-x3000/40793/81 "2024-05-31T01:07:46Z")

</div>

I'm sorry,my bad  
it's QFirehose  
QFirehose -f RM520NGLAAR03A03M4G\_01.201.01.201

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