Hi Alzhao,
First, thanks much for spending the time to talk to us. It’s always great to be able to have a dialog with the vendor, and have your inputs heard.
I agree with you. As a business, you have to do what your customers want. If your OEM clients want the UI add-on, then you need to provide it.
I think your present course, having a clean OpenWRT as an option, is fine. I would ask that it be made more prominent in the Download section of the web site (not just FTP site), along with RangerZ’s suggestions above. The only reason I know about it is by reading this thread.
And yes, docs are hard, and most shy away from it. But you are different from most, because you as a business have a financial incentive to improve the situation and grow your business. The lack of docs is the greatest problem that is holding back OpenWRT. If you can find a way to get even some basic docs–eg how to set up a router, bridge, AP; how to debrick; how to add USB devices–for your devices, it would be a great help for both enthusiasts and everyday users, and your business as a consequence.
>A question: How many hours have you spent to make an OpenWrt firmware work and configure the network settings? Don’t you think the opportunity cost is too high if you are not a developer?
I spent $3000 to assemble my first PC from ads in Computer Shopper (yeah, it’s a while ago). It was a major pain, and I could have saved literally weeks of frustration as well as money by buying a ready-made PC. If opportunity cost is the only metric, then there would be no such things as “enthusiasts.” We tinker because we enjoy it, and because the learning experience is valuable. My experience from building that first PC is worth far, far more than the $3K I spent.
I don’t think it’s that much different from a business’ point of view. If you want to grow the OpenWRT (read: customizable firmware) business, then whatever you spend to further that goal is an investment in your business’ future, and shouldn’t be cost-justified with only present values, like opportunity cost.