Disabling sms forwarding won't work

Routers Cellular, USB modems
1

Hi,

I use a X750V2 Spitz running 4.0 (0325release1). When I click the Disable button on the sms page / “forward by SMS” section, I get the error “Unknown error occurred. Please check the network environment or reboot the device” message. Rebooting doesn’t help.

I attempted to clear the number to which Spitz forwards sms but couldn’t find how to do that.

All suggestions welcomed!

3

Hi

We have tested this on the same firmware version and were able to disable the SMS forwarding feature without any issues.
It appears that the problem you're experiencing may be due to a specific configuration conflict or a third-party plugin on your device.

Please try a factory reset to see if it restores normal functionality.
You can find detailed instructions here: Repair network or reset - GL.iNet Router Docs 4

Alternatively, you can try to disable the feature by connecting to the router via SSH and running the following commands:

uci set glforward.phone.enable='0'
uci set glforward.@phones[0].phone_number=''
uci commit glforward.phone
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