normally we don’t have any issues connecting these devices over corporate vpns this is a first time I have run into this issue using this new goodcloud vpn.

The devices should be seamless across the vpn so thats why I was wondering if something wasn’t be tunneled properly.

The units are HID vertx access control units.
If i place the unit on the same subnet and switch locally as the server it can connect on all the ports listed above
20, 21, 23, 4050 TCP, 4070 UDP

If I then move it to the remote site with the goodcloud s2s connected the unit halts and will not connect on all the ports. I havn’t diagnosed yet which one its getting hung up on but from the local side I can access 21, 23, 4050 from my initial testing so it seems like everything is open