E750C4 VPN Switch

snurk · 2022-10-22T20:24:08.774Z

Dear Support,
Just install a new E750C4 its working VPN is also working when i put on on the PC
The switch at the side is not working.
I update firmware to the latest also.
Can you let me know what i do rong ??
Regards,
Snurk

alzhao · 2022-10-25T10:10:51.285Z

Firmware 3.215?

Are you using openvpn or wireguard?

snurk · 2022-10-25T17:42:05.738Z

Yes firmware 3.215
I use openvpn

snurk · 2022-10-27T16:23:51.396Z

any update about this matter ??

alzhao · 2022-10-28T03:14:43.548Z

I tried my E750 and 3.215 firmware, the switch works OK.

When you move the switch, do you see message pop up on the screen?
It should display “Turning OVPN ON”, “Turning OVPN OFF” etc.

snurk · 2022-10-29T07:46:19.006Z

No i get no message i need to put the vpn on on the website. do you want i make a video ?

alzhao · 2022-10-31T02:28:44.747Z

snurk:

do you want i make a video

Screenshot and log are fine because Video is generally blur.

snurk · 2022-10-31T13:40:19.864Z

i find the problem, you need to go settings and set the switch on to what function.
So problem solve.
Thx