Error Add failed when adding mullvad VPN

poaster · 2018-11-14T13:18:16.566Z

The VPN service is active I can use it on my computer, but when I try to add it to the router it says “ERROR: Add Failed.”

Why is this?

glitch · 2018-11-14T13:45:26.843Z

More details needed:
Have you uploaded the ovpn file(s) successfully?
If yes, I suspect you got a user/pass error

poaster · 2018-11-14T16:14:19.652Z

I’ve done this before. I was using the wireguard client configuration. It worked before, I reset my router and went to do it again. Now it doesn’t work. Checked account number and verified it works

alzhao · 2018-11-15T03:47:29.249Z

You add using the UI in Wireguard client → other tab, right?

You have to be in a place that doesn’t block Mullvad api. The router will need to fetch all servers from Mullvad.

poaster · 2018-11-15T04:06:35.073Z

Yes. I can add the open VPN profiles with no issue.

kyson-lok · 2018-11-15T06:53:37.857Z

Which firmware version are you using? If you just reset the router, it should work like before, unless you had reinstalled gl-wg manually before.

poaster · 2018-11-15T18:58:27.499Z

3.003 . I reset my router and it didn’t help…Should I try to reinstall the packages or…?

kyson-lok · 2018-11-16T10:02:04.368Z

Could you try to upgrade to the latest testing firmware? You can download it in here.

poaster · 2018-11-16T11:50:34.152Z

I upgraded to the latest build and now it works right away. Thank you.