# eSIM Management menu missing (Mudi V2) **URL:** \ **Category:** Router\ **Created:** [April 3, 2025, 11:56pm UTC](https://forum.gl-inet.com/t/esim-management-menu-missing-mudi-v2/56684 "2025-04-03T23:56:51Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![legalalien](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/l/6de8d8/32.png) [@legalalien](https://forum.gl-inet.com/u/legalalien)\ **Post date:** [July 21, 2025, 4:05am UTC](https://forum.gl-inet.com/t/esim-management-menu-missing-mudi-v2/56684/21 "2025-07-21T04:05:21Z")
Hello, The issue is that the eSIM manangement menu is missing and my router has 4.3.26 firmware installed. The menu _used to be_ present, and I was able to install and use profiles, but it disappeared at some point and I don't see a way to bring it back. ---
**Author:** ![bruce](https://forum-assets.gl-inet.com/user_avatar/forum.gl-inet.com/bruce/32/35649_2.png) [@bruce](https://forum.gl-inet.com/u/bruce)\ **Post date:** [July 24, 2025, 7:14am UTC](https://forum.gl-inet.com/t/esim-management-menu-missing-mudi-v2/56684/22 "2025-07-24T07:14:24Z")
Hello, What brand of eSIM card you inserted? Please check the INTERNET page to see if the card locks the PIN. Refresh the web page and try again after unlocking the PIN for the card. Please SSH to router, execute the following command, post the result here: ```auto curl -s -X POST -H 'Content-Type: application/json' -d '{"method": "prod"}' http://localhost:3456/sdk/v1 ``` ---
**Author:** ![legalalien](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/l/6de8d8/32.png) [@legalalien](https://forum.gl-inet.com/u/legalalien)\ **Post date:** [July 26, 2025, 2:27pm UTC](https://forum.gl-inet.com/t/esim-management-menu-missing-mudi-v2/56684/23 "2025-07-26T14:27:06Z")
Hello @bruce. The eSIM is from [Airalo](https://www.airalo.com/); I was able to use it without a PIN before the eSIM Management page disappeared. The Internet page does not show anything out of the ordinary - the network appears connected, though the eSIM card is out of data allowance. Here's the output of the curl command: 89044045116727494800000012426091|89852350625150379723 Thanks! ---
**Author:** ![srikumar.s](https://forum-assets.gl-inet.com/user_avatar/forum.gl-inet.com/srikumar.s/32/27074_2.png) [@srikumar.s](https://forum.gl-inet.com/u/srikumar.s)\ **Post date:** [July 27, 2025, 11:13am UTC](https://forum.gl-inet.com/t/esim-management-menu-missing-mudi-v2/56684/24 "2025-07-27T11:13:50Z")
I have a Mudi V2 with the recommended version of firmware and the Gl eSIM installed as well. But none of the telecommunication services in India or Vietnam seem to work with this. I got a solution of configuring the eSIM on my iPhone and copy the IMEI to Mudi with some scripts. It would be better if I can get the Gl eSIM to take on the local service providers tariff than use a stand in device. ---
**Author:** ![Cathy](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/c/9de0a6/32.png) [@Cathy](https://forum.gl-inet.com/u/Cathy)\ **Post date:** [July 30, 2025, 12:49pm UTC](https://forum.gl-inet.com/t/esim-management-menu-missing-mudi-v2/56684/25 "2025-07-30T12:49:06Z")
Hello @legalalien Sorry for the problem. Your Airola eSIM ICCID prefix is the same as GL.iNet SIM ICCID prefix, causing the router to mistakenly identify them as regular cards. As a result, the eSIM menu disappears. This is an issue that will be fixed in future version. I’ve sent you a beta firmware that has fixed the problem. Please check the message and give it a try ---
**Author:** ![Cathy](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/c/9de0a6/32.png) [@Cathy](https://forum.gl-inet.com/u/Cathy)\ **Post date:** [July 31, 2025, 1:43am UTC](https://forum.gl-inet.com/t/esim-management-menu-missing-mudi-v2/56684/26 "2025-07-31T01:43:11Z")
> [@srikumar.s](#): > > I have a Mudi V2 with the recommended version of firmware and the Gl eSIM installed as well. But none of the telecommunication services in India or Vietnam seem to work with this. I got a solution of configuring the eSIM on my iPhone and copy the IMEI to Mudi with some scripts. It would be better if I can get the Gl eSIM to take on the local service providers tariff than use a stand in device. This might be due to the limitation of the network operator. It only allows certified devices to be connected to the network. Suggested to consult with service provider ---
**Author:** ![legalalien](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/l/6de8d8/32.png) [@legalalien](https://forum.gl-inet.com/u/legalalien)\ **Post date:** [August 1, 2025, 5:51am UTC](https://forum.gl-inet.com/t/esim-management-menu-missing-mudi-v2/56684/27 "2025-08-01T05:51:22Z")
The new beta firmware works well: the eSIM management app is present and I was able to install and use an EIOT Club eSIM card. ---
**Author:** ![srikumar.s](https://forum-assets.gl-inet.com/user_avatar/forum.gl-inet.com/srikumar.s/32/27074_2.png) [@srikumar.s](https://forum.gl-inet.com/u/srikumar.s)\ **Post date:** [August 1, 2025, 9:02am UTC](https://forum.gl-inet.com/t/esim-management-menu-missing-mudi-v2/56684/28 "2025-08-01T09:02:35Z")
Is GL eSIM not certified? some kinda forcing the customer to only choose the providers GL partners with? What is needed if I put a vanilla OpenWRT without GL customization / front end? ---
**Author:** ![sh1fty](https://forum-assets.gl-inet.com/user_avatar/forum.gl-inet.com/sh1fty/32/22943_2.png) [@sh1fty](https://forum.gl-inet.com/u/sh1fty)\ **Post date:** [August 3, 2025, 10:29am UTC](https://forum.gl-inet.com/t/esim-management-menu-missing-mudi-v2/56684/29 "2025-08-03T10:29:43Z")
This menu has just completely disappeared. I’m on 0326release1. I’ve tried resetting the firmware but the menu option isn’t there. Any ideas on what I can do to get it back? Using the EIOT SIM card from your store. Need to change the eSIM profile quite urgently and can’t do it any longer ☹ ---
**Author:** ![Cathy](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/c/9de0a6/32.png) [@Cathy](https://forum.gl-inet.com/u/Cathy)\ **Post date:** [August 6, 2025, 8:23am UTC](https://forum.gl-inet.com/t/esim-management-menu-missing-mudi-v2/56684/30 "2025-08-06T08:23:44Z")
The device should work in India or Vietnam. We've received some feedbacks that GL.iNet router is compatible with the local network operator, such as the JIO India. Maybe your esim service or data plan has specific restriction. Mostly the restriction is related to the modem module. So switching to vanilla openwrt may not be helpful. ---
**Author:** ![bruce](https://forum-assets.gl-inet.com/user_avatar/forum.gl-inet.com/bruce/32/35649_2.png) [@bruce](https://forum.gl-inet.com/u/bruce)\ **Post date:** [August 6, 2025, 8:45am UTC](https://forum.gl-inet.com/t/esim-management-menu-missing-mudi-v2/56684/31 "2025-08-06T08:45:56Z")
Hi, Please upgrade to this test firmware for Mudi v2 and check again > **[openwrt-e750-4.3.26-0612-1749705689.tar](https://wetransfer.com/downloads/fff61fb0b3d8491b90fe93e3c6ac459e20250806084449/b50d69?t_exp=1754729089&t_lsid=6b96b9e5-2722-4f6f-8086-8e3bdd8c3a35&t_network=link&t_rid=ZW1haWx8NjczMWFjNWViNjM1NTFjNmY2N2YzNTM5&t_s=download_link&t_ts=1754469890)** > > 1 file sent via WeTransfer, the simplest way to send your files around the world ---
**Author:** ![srikumar.s](https://forum-assets.gl-inet.com/user_avatar/forum.gl-inet.com/srikumar.s/32/27074_2.png) [@srikumar.s](https://forum.gl-inet.com/u/srikumar.s)\ **Post date:** [August 8, 2025, 3:15am UTC](https://forum.gl-inet.com/t/esim-management-menu-missing-mudi-v2/56684/32 "2025-08-08T03:15:55Z")
I spoke to Airtel and Jio in India. Both of them said the Gl.iNet eSIM was not compatible with their service. In Vietnam I spoke to Viettel and Mobifone and the same issue here too... ---
**Author:** ![Skinoku](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/s/a9a28c/32.png) [@Skinoku](https://forum.gl-inet.com/u/Skinoku)\ **Post date:** [August 23, 2025, 3:33am UTC](https://forum.gl-inet.com/t/esim-management-menu-missing-mudi-v2/56684/33 "2025-08-23T03:33:42Z")
Hello, I just got a Mudi V2 and I have the same issue. No eSIM management page. The device got shipped with a newer firmware version than the one on your website. Factory reset performed. I installed the older 4.3.26 but with no luck. What can I do to try to fix it? Thank you! @Cathy ![Factory firmware](https://forum-static.gl-inet.com/original/3X/8/9/896119fe1f72b1d6ebe517c7331636e4a05f44cc.png) ---
**Author:** ![Cathy](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/c/9de0a6/32.png) [@Cathy](https://forum.gl-inet.com/u/Cathy)\ **Post date:** [August 23, 2025, 10:58am UTC](https://forum.gl-inet.com/t/esim-management-menu-missing-mudi-v2/56684/34 "2025-08-23T10:58:48Z")
Hi, noticed your reply in this post, the beta V4.7.2 has fixed the issue with the the esim management 😃 > [@Mudi V2 shows "No Internet" while connected](https://forum.gl-inet.com/t/mudi-v2-shows-no-internet-while-connected/61745/10): > > Thank you so much! I confirm that I also have this issue on 4.7.2 - 0702beta1 \* 2025-03-12 09:37:51 (UTC+00:00) that I installed to fix the eSIM missing feature. Waiting for a solution then! Best Regarding the issue with the OLED display, there is currently no temporary solution. I will report to the relevant team to fix it asap ---
**Author:** ![Skinoku](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/s/a9a28c/32.png) [@Skinoku](https://forum.gl-inet.com/u/Skinoku)\ **Post date:** [August 23, 2025, 11:01am UTC](https://forum.gl-inet.com/t/esim-management-menu-missing-mudi-v2/56684/35 "2025-08-23T11:01:01Z")
Great, thank you so much! ---
**Author:** ![gee314](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/g/d26b3c/32.png) [@gee314](https://forum.gl-inet.com/u/gee314)\ **Post date:** [November 3, 2025, 12:30pm UTC](https://forum.gl-inet.com/t/esim-management-menu-missing-mudi-v2/56684/36 "2025-11-03T12:30:26Z")
Hello. Could you resend this version? I am having the disappearing “esim manage" issue. I have the most current firmware on the e750 v2. Thanks! ---
**Author:** ![bruce](https://forum-assets.gl-inet.com/user_avatar/forum.gl-inet.com/bruce/32/35649_2.png) [@bruce](https://forum.gl-inet.com/u/bruce)\ **Post date:** [November 4, 2025, 2:42am UTC](https://forum.gl-inet.com/t/esim-management-menu-missing-mudi-v2/56684/37 "2025-11-04T02:42:20Z")
Hello, Please upgrade Mudi v2 to v4.8.3 (beta) firmware, this issue is fixed. Truly sorry for the inconvenience. > [@Cathy](#): > > the beta V4.7.2 has fixed the issue with the the esim management 😃 ---
**Author:** ![bilbolodz](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/b/898d66/32.png) [@bilbolodz](https://forum.gl-inet.com/u/bilbolodz)\ **Post date:** [November 17, 2025, 5:58pm UTC](https://forum.gl-inet.com/t/esim-management-menu-missing-mudi-v2/56684/38 "2025-11-17T17:58:41Z")
I’ve installed Mudi v2 to v4.8.3 firmware but still I my SIMPoYo eSIM is not seen as seed profile. In stable version (4.3.26) there was no Seed Profile entry at all. Any ideas how to fix it? ---
**Author:** ![bilbolodz](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/b/898d66/32.png) [@bilbolodz](https://forum.gl-inet.com/u/bilbolodz)\ **Post date:** [November 18, 2025, 1:16pm UTC](https://forum.gl-inet.com/t/esim-management-menu-missing-mudi-v2/56684/39 "2025-11-18T13:16:34Z")
I’ve installed stable 4.3.26 version but still I can’t see “Seed profiles” section and my eSIM EIOTCLUB cars is listed as Standard profile ![Bez nazwy](https://forum-static.gl-inet.com/original/3X/c/4/c414cfef45657ca97b0e02e0cb553cb96903e907.png) ---
**Author:** ![Cathy](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/c/9de0a6/32.png) [@Cathy](https://forum.gl-inet.com/u/Cathy)\ **Post date:** [November 19, 2025, 8:25am UTC](https://forum.gl-inet.com/t/esim-management-menu-missing-mudi-v2/56684/40 "2025-11-19T08:25:10Z")
Hi, sorry this is a known issue. The first profile is the seed profile. Please update the Mudi to v4.8 and edit this profile where the supplier is EIOTCLUB. Try changing the name to "seed" and refresh the page. ![image](https://forum-static.gl-inet.com/original/3X/1/4/14d90ca5091be56b787188f5a0dbf919cf24c6a6.jpeg) This issue will be fixed in the future update. [Previous page](https://forum.gl-inet.com/t/esim-management-menu-missing-mudi-v2/56684.md?page=1) [Next page](https://forum.gl-inet.com/t/esim-management-menu-missing-mudi-v2/56684.md?page=3)