If you have issues need to provide something. Otherwise how to solve.

I supported many many users. They decided the method how to help, e.g. providing config (usually for openvpn) or do remote check. I solved many cases related to Wireguard already.

Sorry for my bad English. What do you mean?

I didn’t say the firmware has no issues.
I do replicte the problem and solved some cases. The TIMEOUT message is a very general message and it could relate to a lot of different cases.