GL-E750 (MUDI) Overheating and Randomly Turning off

JoeM143 · 2022-03-26T20:40:26.128Z

I’ve noticed an overheating issue with my GL-E750 (specifically with the module circled in this picture)

Unit will run for about 10 mins then auto power off (with only battery indicator when pressing the side button - that powers on)

ill notice it gets to around 74C before it shuts off

Current Firmware: 3.211 - bought the Unit new on Amazon during for Black Friday - and really only used it on the road.
I’m using 4G modem and 5Ghz WiFi to my clients (I tried switching it down to 2.4ghz - it last for 30mins instead of 10 mins with 5Ghz)

I also tried removing the back and placing the unit in the fridge while connected in bridge mode to my home wifi — that stabilized the temperatures to around 48C - never shutoff

anyone know why my chipset is running hot? at first i thought it was the battery - but its running fine (doesnt feel warm to the touch)

alzhao · 2022-03-28T09:57:35.527Z

The temperature main for the battery.

Maybe the sensor is not accurate?

alzhao · 2022-03-28T09:58:25.441Z

When you are using it, where did you put it? On table?

Never put it in the bag while using.

fab1 · 2022-07-18T15:14:34.348Z

Hello,

I am experiencing the exact same issue as you described.
Did you get any further support ?

This is quite annoying when router turns regularly off suddenly during video conferences…
Cannot rely on the stability of the E750 Mudi

I am using it to work on the road and cannot put it into my fridge as it will make the fridge quite inefficient which is powered by solar panel. Lol

Thanks !

himikk · 2023-07-31T07:40:41.073Z

Hi,

Same issue. Immediately after start-up it is already heated to 63-65 Celsius.
Then after 5-10 minutes it heated over 75 and automatically shutdown.
Tried changing the MCU parameter “high_temp” from 72 to 85 degrees, but that doesn’t seem to affect anything.

Can I get some support on this problem?
Maybe someone has already found a solution?

P.S.
I’m wondering where exactly the temperature sensor is located?

alzhao · 2023-07-31T10:09:00.654Z

Pls send a support request via email in this case. It should not heat so quick.

himikk · 2023-08-03T08:15:36.335Z

Can you tell me the address to send the trouble report to?

himikk · 2023-08-04T03:41:25.430Z

Pls send a support request via email in this case. It should not heat so quick.

Can you tell me the address to send the trouble report to?

wcs2228 · 2023-08-05T01:48:59.669Z

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