GL-inet Comet Pro RM10 keyboard and mouse not working

I have a GL-inet Comet Pro RM10 connected to a proxmox server, but keyboard and mouse are not working at all, even virtual keyboard does not work.

USB cable is connected to the correct slot. Physical keyboard works good.

I have tried to reset, reboot and multiple configuration. Also tried the instructions below, nothing worked.

Current Version: V1.9.1 release1

Any help is really appreciated, since I’m unable to fully use the device.

Most likely, your USB cable does not support data transfer. I suggest you change the cable or use the Type-C cable included in the package to connect to the controlled computer instead of using it as a charging cable.

If your keyboard and mouse aren't responding on the GL-iNet Comet Pro RM10, try these quick troubleshooting steps to get your remote KVM setup working properly:

  1. Check Cabling: Ensure you haven't swapped the dedicated 5V power Type-C port with the target computer's USB data port.

  2. Adjust Mouse Settings: Switch the input configuration to Relative Mode under the device menu.

I ran into a similar input freeze late last night while using a free astrology chat ai on my remote desktop! Hope this solves it for you. Read; astroma.co