Its been a year since I bought it or longer, I don’t think they’ll exchange it or that anyone will believe me after a year or so I tried to use it for the first time. I also unboxed 2x tplink ax10 routers from like 6 months ago, just found out they can’t be flashed to openwrt so that’s another problem I have. I’m someone who ends up buying a bunch of items from aliexpress or amazon on sale and use it when I need it. I will for sure test any tech when received in the future.

I’ll still contact them I guess, see if they have a fix at least.

for anyone experiencing this issue I will come back and post solutions otherwise I have found 0. So hope this thread is still alive for anyone to help out ty