I redid the entire procedure as described in the manual, but the problem persists. I’m attaching the latest screenshot. Thanks.
So at 16:51:51 you have a TLS handshake error, so nothing will connect until that is resolved.
Hi,
Hello, thank you for providing the updated log.
The log now shows that the OpenVPN client is trying to contact the remote server, but the TLS handshake does not complete within 60 seconds.
Could you please follow the guide below to download a fresh configuration file for a different recommended NordVPN server and import it into the Mango as a new profile.
If the same error remains,could you please connect the Mango through a mobile phone hotspot and test the profile again.
Additionally, if “Block Non-VPN Traffic” is enabled, the router will prevent client traffic from falling back to the normal WAN connection when the VPN tunnel is unavailable, in order to avoid an IP or traffic leak.
Therefore, if the VPN connection fails, devices connected to the Mango will be unable to access the Internet until the VPN reconnects or this option is disabled.
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