# GL-MV1000 - PPPoE not working after update to 3.203 **URL:** \ **Category:** Router\ **Created:** [September 15, 2021, 6:31pm UTC](https://forum.gl-inet.com/t/gl-mv1000-pppoe-not-working-after-update-to-3-203/17405 "2021-09-15T18:31:24Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![stedile-jefferson](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/s/35a633/32.png) [@stedile-jefferson](https://forum.gl-inet.com/u/stedile-jefferson)\ **Post date:** [September 15, 2021, 6:31pm UTC](https://forum.gl-inet.com/t/gl-mv1000-pppoe-not-working-after-update-to-3-203/17405/1 "2021-09-15T18:31:24Z")
Hi There, I upgraded a GL-MV1000 from 3.105 to 3.203 (with reset config) and with the last one I`m not being able to connect through PPPoE. Here are the messages it shows in loop while trying to connect: > pppd 2.4.7 started by root, uid 0 > PPP session is 1 > Connected to e4:81:84:57:f1:63 via interface wan > Renamed interface ppp0 to pppoe-wan > Using interface pppoe-wan > Connect: pppoe-wan ↔ wan > > Connect time 0.0 minutes. > Sent 0 bytes, received 0 bytes. > Modem hangup > Connection terminated. > Sent PADT > Exit. Username and password is the same as before in 3.105. To confirm it is not a configuration problem I went back to 3.105 and now I can connect normally. Is anyone else experiencing the same problem? Regards, edit: I found something unusual after updating to 3.203: The Advanced menu is not available: ![msedge_n6lyukVmBT](https://forum-static.gl-inet.com/original/2X/4/4593e8b561b56a185e848bba08abe9559585229c.png) I tried to refresh the repository but it stays with the same message. That does not happen with 3.105. PS: I updated to 3.203 manually ([GL.iNet download center](https://docs.gl-inet.com/en/3/release_notes/gl-mv1000/)) and automatically, so I`m pretty sure the problem is not the firmware file. ---
**Author:** ![alzhao](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/a/5f9b8f/32.png) [@alzhao](https://forum.gl-inet.com/u/alzhao)\ **Post date:** [September 17, 2021, 10:28am UTC](https://forum.gl-inet.com/t/gl-mv1000-pppoe-not-working-after-update-to-3-203/17405/2 "2021-09-17T10:28:49Z")
So the problem is that 3.203 breaks your pppoe connection. Because it has no Internet, you will not be able to install Luci, which is not installed by default in 3.203. I will call for developer to check the pppoe problem. ---
**Author:** ![lizh](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/l/a88e4f/32.png) [@lizh](https://forum.gl-inet.com/u/lizh)\ **Post date:** [September 18, 2021, 10:34am UTC](https://forum.gl-inet.com/t/gl-mv1000-pppoe-not-working-after-update-to-3-203/17405/4 "2021-09-18T10:34:54Z")
Hi stedile-jeferson: I test that the pppoe is ok. ![image](https://forum-static.gl-inet.com/original/2X/4/459f94106f0f27bd196e4561e0ec143f380457fa.png) ![image](https://forum-static.gl-inet.com/original/2X/b/b1bda0916e94a659153e288c3c78b6e5a3a5eeef.png) I’ll check it in detail,and check if there are any specific occasions when this happens. ---
**Author:** ![stedile-jefferson](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/s/35a633/32.png) [@stedile-jefferson](https://forum.gl-inet.com/u/stedile-jefferson)\ **Post date:** [September 18, 2021, 11:58am UTC](https://forum.gl-inet.com/t/gl-mv1000-pppoe-not-working-after-update-to-3-203/17405/5 "2021-09-18T11:58:19Z")
Ok thanks! Let me know if you need more info. If there is any kind of log that can help you track the problem just let me know how I can get it. ---
**Author:** ![stedile-jefferson](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/s/35a633/32.png) [@stedile-jefferson](https://forum.gl-inet.com/u/stedile-jefferson)\ **Post date:** [September 20, 2021, 2:11am UTC](https://forum.gl-inet.com/t/gl-mv1000-pppoe-not-working-after-update-to-3-203/17405/6 "2021-09-20T02:11:41Z")
Thanks, I can confirm that. I reinstalled 3.203 and then I configured a Tethering USB connection using my mobile phone and after that Luci was installed successfully. Unfortunately Luci installation didn`t fix the PPPoE problem ☹ ---
**Author:** ![la3y](https://forum-assets.gl-inet.com/user_avatar/forum.gl-inet.com/la3y/32/3672_2.png) [@la3y](https://forum.gl-inet.com/u/la3y)\ **Post date:** [September 20, 2021, 2:41am UTC](https://forum.gl-inet.com/t/gl-mv1000-pppoe-not-working-after-update-to-3-203/17405/7 "2021-09-20T02:41:08Z")
Brume-w all working good, pppoe work, firmware v. 3.203. ---
**Author:** ![stedile-jefferson](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/s/35a633/32.png) [@stedile-jefferson](https://forum.gl-inet.com/u/stedile-jefferson)\ **Post date:** [September 20, 2021, 3:00am UTC](https://forum.gl-inet.com/t/gl-mv1000-pppoe-not-working-after-update-to-3-203/17405/8 "2021-09-20T03:00:08Z")
Not sure if this helps, but I did a new test: 1- installed 3.203, PPPoE still failed 2- turned on the option IPv6 in More Settings/IPv6 (with default settings) 3- booooomm… PPPoE started working immediately 4-restarted the router with IPv6 enabled, still working 5- disabled IPv6 and restarted the router… ☹ PPPoE didn`t connect again 6- enabled IPv6 again and PPPoE started working again So… it looks like it has something to do with the IPv6 configuration. ---
**Author:** ![la3y](https://forum-assets.gl-inet.com/user_avatar/forum.gl-inet.com/la3y/32/3672_2.png) [@la3y](https://forum.gl-inet.com/u/la3y)\ **Post date:** [September 20, 2021, 4:43am UTC](https://forum.gl-inet.com/t/gl-mv1000-pppoe-not-working-after-update-to-3-203/17405/9 "2021-09-20T04:43:43Z")
Do you have special config like VPN or something else? ---
**Author:** ![stedile-jefferson](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/s/35a633/32.png) [@stedile-jefferson](https://forum.gl-inet.com/u/stedile-jefferson)\ **Post date:** [September 20, 2021, 11:09am UTC](https://forum.gl-inet.com/t/gl-mv1000-pppoe-not-working-after-update-to-3-203/17405/10 "2021-09-20T11:09:54Z")
No, I don’t have. In fact to make sure it was not a config problem before I upgraded I reverted the firmware (in Luci). Also during the upgrade process I chose to not keep the settings. The only configs I have apart from the default one are PPPoE username/password and now the IPv6 enabled (with standard options, I just slided it to right and confirmed). ---
**Author:** ![lizh](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/l/a88e4f/32.png) [@lizh](https://forum.gl-inet.com/u/lizh)\ **Post date:** [September 22, 2021, 8:38am UTC](https://forum.gl-inet.com/t/gl-mv1000-pppoe-not-working-after-update-to-3-203/17405/11 "2021-09-22T08:38:59Z")
Hi stedile-jefferson: 1, You can remove options ‘lock’ in “/etc/ppp/options”,then test whether PPPOE work? 2,Another case:PPPOE-server configuration Requirements that the connected device must be enabled with IPV6. By default,IPV6 is enabled in 3.105,and is disabled in 3.203. ---
**Author:** ![lizh](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/l/a88e4f/32.png) [@lizh](https://forum.gl-inet.com/u/lizh)\ **Post date:** [September 22, 2021, 9:07am UTC](https://forum.gl-inet.com/t/gl-mv1000-pppoe-not-working-after-update-to-3-203/17405/12 "2021-09-22T09:07:25Z")
Could you determine which software is used to build your PPPOE-server?And how is it configured? ---
**Author:** ![stedile-jefferson](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/s/35a633/32.png) [@stedile-jefferson](https://forum.gl-inet.com/u/stedile-jefferson)\ **Post date:** [September 22, 2021, 12:57pm UTC](https://forum.gl-inet.com/t/gl-mv1000-pppoe-not-working-after-update-to-3-203/17405/13 "2021-09-22T12:57:48Z")
Hi lizh, 1. where is that option in Luci? ---
**Author:** ![stedile-jefferson](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/s/35a633/32.png) [@stedile-jefferson](https://forum.gl-inet.com/u/stedile-jefferson)\ **Post date:** [September 22, 2021, 12:58pm UTC](https://forum.gl-inet.com/t/gl-mv1000-pppoe-not-working-after-update-to-3-203/17405/14 "2021-09-22T12:58:46Z")
Unfortunately I don`t have that information. The ISP is Vivo (a well known brazilian ISP) but I don`t have access to this kind of information. ---
**Author:** ![lizh](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/l/a88e4f/32.png) [@lizh](https://forum.gl-inet.com/u/lizh)\ **Post date:** [September 23, 2021, 6:57am UTC](https://forum.gl-inet.com/t/gl-mv1000-pppoe-not-working-after-update-to-3-203/17405/15 "2021-09-23T06:57:49Z")
There is no corresponding option with LUCI. You need to log in to the router and modify ‘“/etc/ppp/options’. ---
**Author:** ![lizh](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/l/a88e4f/32.png) [@lizh](https://forum.gl-inet.com/u/lizh)\ **Post date:** [November 9, 2021, 11:16am UTC](https://forum.gl-inet.com/t/gl-mv1000-pppoe-not-working-after-update-to-3-203/17405/16 "2021-11-09T11:16:11Z")
Hi stedile-jefferson: Is pppoe issues resolved? I found a problem. If it’s convenient for you, I’ll send you a firmware test. ---
**Author:** ![stedile-jefferson](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/s/35a633/32.png) [@stedile-jefferson](https://forum.gl-inet.com/u/stedile-jefferson)\ **Post date:** [November 9, 2021, 1:18pm UTC](https://forum.gl-inet.com/t/gl-mv1000-pppoe-not-working-after-update-to-3-203/17405/17 "2021-11-09T13:18:44Z")
Hi lizh, It is solved. I just need to remember to enable ipv6 just after the firmware is updated (before configuring pppoe), after that all works fine. Anyway if you want me to try the new firmware, send me it and I will do the test. Regards ---
**Author:** ![lizh](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/l/a88e4f/32.png) [@lizh](https://forum.gl-inet.com/u/lizh)\ **Post date:** [November 11, 2021, 12:17pm UTC](https://forum.gl-inet.com/t/gl-mv1000-pppoe-not-working-after-update-to-3-203/17405/18 "2021-11-11T12:17:45Z")
Thankyou very much! In the near future, we will give 3.211 a beta release(It will use pppoe normally, even if ipv6 is not enabled). ---
**Author:** ![bruce](https://forum-assets.gl-inet.com/user_avatar/forum.gl-inet.com/bruce/32/35649_2.png) [@bruce](https://forum.gl-inet.com/u/bruce)\ **Post date:** [October 29, 2025, 4:15am UTC](https://forum.gl-inet.com/t/gl-mv1000-pppoe-not-working-after-update-to-3-203/17405/20 "2025-10-29T04:15:23Z")