I have tried setting up the ethernet connection many times since I received the GL-RM10. The ethernet on the screen is always yellow. I was not able to set up wired connection. The wifi connection works, but once I inserted the ethernet cable, the connection broke since ethernet received higher priority and either is broken.
Is my device defective?
I think the only thing you can still try as round for elimination is removing the power wire wait a few seconds or even better powercycle without the power coord in, you could just tab screen for the little power to be gone if any.
Then put in power, if it then still doesn't work, and you also eliminated the other end of the cable not being a issue, my guess point it may be broken.
Did it work before?, you may try also a reset to factory, then you tried basicly anything to troubleshoot the hardware part.
Since I also own the RM10 for me it works fine, but I never configurated wifi, so I can't confirm that maybe that is the issue.
Another thing also comes to mind, also submit logs to support, I thought it was not needed but maybe it is a cable negotiation issue.
You can export the logs and send them to flora.wan@gl-inet.com.
I followed the instructions from the customer service. However, the ethernet connection is still broken. I tried: /etc/init.d/S98multi-wan restart, no luck. I am sure my router and ethernet cable are functioning normally after testing them with other devices.
Could you try firmware version 1.8.1? That version should have a fix.
The latest one is 1.8.0. Where can I find 1.8.1?
You can find the 1.8.1 beta firmware in this post.
I installed 1.8.1, the ethernet still does not work. I saw yellow sign, and no connection if I turn off wifi.
Please try executing the following command: /etc/init.d/S98multi-wan stop. After executing this command, the network icon on the screen will always be displayed in yellow. Please check your actual network status.
I tried this command. The ethernet still does not work.
Please enter this command: ip route show to check if the device's routing table is normal.
If I use wireless only, ip router show:
bash-5.2# ip route show
default via 192.168.68.1 dev wlan0
10.6.188.0/24 dev mptun0 proto kernel scope link src 10.6.188.3
75.75.75.75 via 192.168.68.1 dev wlan0
75.75.76.76 via 192.168.68.1 dev wlan0
192.168.68.0/22 dev wlan0 proto kernel scope link src 192.168.68.57
192.168.68.1 dev wlan0 scope link
If I plug in ethernet cable, I would lose connection, I can’t run this command anymore.
I noticed from your routing information that your upstream DHCP server has DNS configured, so I verified this on my local RM10 (version 1.8.0 release 4). Unfortunately, regardless of whether my Ethernet upstream server has DNS configured, I cannot reproduce the problem.
When the RM10 loses signal, does it mean there is no output on the screen? Or does it mean the screen displays Ethernet or Wi-Fi IP information, but you cannot access the KVM device through one of these IPs? Or perhaps the KVM device cannot obtain any IP information?
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