GL SFT-1200 Opal Power Cycle Problem

Routers
1

After using a new SFT-1200 for a few days successfully (with latest firmware update), there was a storm and the AC power flickered off and on. Power was off for 1-2 seconds. The SFT-1200 did reboot and did re-connect to host wireless system but without data to any LAN device. Could not ping host from SFT-1200 although IP address was showing in SFT-1200.

Upon further testing I determined if SFT-1200 has power failure of 1-2 seconds, this router will reboot, reconnect to host wireless system, get IP address, but NO DATA will pass between host to SFT-1200

If power is removed from SFT-1200 for a few minutes, such as 5 minutes, SFT-1200 reboots and works well.

Logs sent to GL support email and I hope this can be remedied quickly or I will have to pursue different product.

3 Likes
5

Confirmed the email and syslog arrived our email, already created the ticket, we are undaring check this issue.

My colleague continues to contact you by email. Thank you.

6

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