GL-SFT1200 (Opal) won't recognize iPhone via USB

Routers
1

Hi there:

I am having trouble with my iPhone not properly tethering to an Opal.

I did get it to work once... but then after disconnecting it now won't reconnect.

Plugging using lightening to USB 2 doesn't even charge the iPhone. So I assume that means it's not being recognized at all.

I have tried several different cables, including the one that originally worked. I've rebooted both devices many times.

Any other suggestions?

3

Hi,

Please refer to this troubleshooting document for testing.

By the way, if you have another phone available, such as an Android phone or other iPhone with Type-C power input, you may give it a try.