GL-X3000 cellular connection failing with Xenet Spain

Routers
1

Hello

I have a problem with my GL X3000, The SIM I have, from Xenet which is using Orange Spain network, is not getting internet when I put it in.

The SIM works fine on a phone and in other routers like an old Huawei but not in the GL-X3000. The GL-X3000 works well with other SIM carriers I have.

I can see that the SIM gets registered, gets coverage and reach the closes tower but it is not getting internet connection. I am not sure about the root cause of the issue but it seems the GL-X3000 is not processing well the information received from Xenet. It stays all the time in "connecting" status.

The fact is that I am configuring the GL-X3000 to use only IPv4, but I am still getting the ipv6 error. I tried different configurations:

  • IPV4

  • IPV6

  • Both

  • Blocking bands

All end up in the same result. Even running on the latest or beta firmware for router and modem didn´t helped. I read other topics and tried fixes that worked for other of you but didn´t seem to work in my case. I also tried to swap the imei of the router, same result other sims worked but not this one.

I hope you can help me out to solve the issue

2

I am adding more information and some screenshots about the problem

NetworkConecting
NetworkConecting2034×1417 187 KB

On the profile I tried ipv4, ipv6, both and band selection, none of the configurations makes the sim work

Profile
Profile1084×665 39 KB

the AT CGPADDR returns an IP always in the register 5, the other 4 registers are always 0.0.0.0

at-command1
at-command1893×608 59.2 KB

at-command2
at-command2881×649 79 KB

Firmware version used

firmwareversion
firmwareversion1022×1134 98.6 KB

3

Sorry, I forgot to indlude the logs from the modem

Fri Oct  3 23:33:00 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:00:750] Modem works in QMI mode
Fri Oct  3 23:33:00 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:00:759] cdc_wdm_fd = 7
Fri Oct  3 23:33:00 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:00:775] Get clientWDS = 2
Fri Oct  3 23:33:00 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:00:778] Get clientDMS = 1
Fri Oct  3 23:33:00 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:00:782] Get clientNAS = 3
Fri Oct  3 23:33:00 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:00:786] Get clientUIM = 2
Fri Oct  3 23:33:00 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:00:789] Get clientWDA = 1
Fri Oct  3 23:33:00 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:00:793] requestBaseBandVersion RM520NGLAAR03A04M4G
Fri Oct  3 23:33:00 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:00:795] qmap_settings.rx_urb_size = 15360
Fri Oct  3 23:33:00 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:00:795] qmap_settings.ul_data_aggregation_max_datagrams  = 11
Fri Oct  3 23:33:00 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:00:795] qmap_settings.ul_data_aggregation_max_size       = 8192
Fri Oct  3 23:33:00 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:00:795] qmap_settings.dl_minimum_padding                 = 0
Fri Oct  3 23:33:00 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:00:808] requestGetSIMStatus SIMStatus: SIM_READY
Fri Oct  3 23:33:00 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:00:812] requestGetProfile[1] orangeworld/orange/orange/1/IPV4
Fri Oct  3 23:33:00 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:00:812] requestSetProfile[1] orangeworld/orange/orange/1/IPV4
Fri Oct  3 23:33:00 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:00:812] no need to set skip the rest
Fri Oct  3 23:33:00 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:00:815] requestRegistrationState2 MCC: 214, MNC: 3, PS: Attached, DataCap: 5G_NSA
Fri Oct  3 23:33:00 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:00:818] requestQueryDataCall IPv4ConnectionStatus: DISCONNECTED
Fri Oct  3 23:33:00 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:00:827] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe
Fri Oct  3 23:33:00 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:00:828] call_end_reason is 1
Fri Oct  3 23:33:00 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:00:828] call_end_reason_type is 2
Fri Oct  3 23:33:00 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:00:828] call_end_reason_verbose is 209
Fri Oct  3 23:33:00 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:00:835] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe
Fri Oct  3 23:33:00 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:00:835] call_end_reason is 1
Fri Oct  3 23:33:00 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:00:835] call_end_reason_type is 2
Fri Oct  3 23:33:00 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:00:835] call_end_reason_verbose is 209
Fri Oct  3 23:33:00 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:00:835] try to requestSetupDataCall 5 second later
Fri Oct  3 23:33:00 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:00:836] your sim card may not support ipv6, please contact your carrier
Fri Oct  3 23:33:00 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:00:836] check whether the sim card has obtained an ipv6 address. AT command 'AT+CGPADDR'
Fri Oct  3 23:33:03 2025 kern.info kernel: [ 1812.137192] net rmnet_mhi0: link_state 0x0 -> 0x1
Fri Oct  3 23:33:03 2025 kern.info kernel: [ 1812.141989] IPv6: ADDRCONF(NETDEV_CHANGE): rmnet_mhi0: link becomes ready
Fri Oct  3 23:33:03 2025 daemon.notice netifd: Network device 'rmnet_mhi0' link is up
Fri Oct  3 23:33:03 2025 daemon.notice netifd: Network alias 'rmnet_mhi0' link is up
Fri Oct  3 23:33:03 2025 daemon.notice netifd: Interface 'modem_0001_4' has link connectivity
Fri Oct  3 23:33:03 2025 daemon.notice netifd: Interface 'modem_0001_4' is setting up now
Fri Oct  3 23:33:03 2025 daemon.notice netifd: modem_0001_4 (24230): udhcpc: started, v1.33.2
Fri Oct  3 23:33:04 2025 user.notice kmwan: config json str={ "op": 6, "data": { } }
Fri Oct  3 23:33:04 2025 daemon.notice netifd: modem_0001_4 (24230): udhcpc: sending discover
Fri Oct  3 23:33:07 2025 daemon.notice netifd: modem_0001_4 (24230): udhcpc: sending discover
Fri Oct  3 23:33:07 2025 daemon.info glc: (common.c:1741) Parse +COPS response success
Fri Oct  3 23:33:10 2025 daemon.notice netifd: modem_0001_4 (24230): udhcpc: sending discover
Fri Oct  3 23:33:15 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:05:845] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe
Fri Oct  3 23:33:15 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:05:845] call_end_reason is 1
Fri Oct  3 23:33:15 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:05:845] call_end_reason_type is 2
Fri Oct  3 23:33:15 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:05:845] call_end_reason_verbose is 209
Fri Oct  3 23:33:15 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:05:854] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe
Fri Oct  3 23:33:15 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:05:854] call_end_reason is 1
Fri Oct  3 23:33:15 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:05:854] call_end_reason_type is 2
Fri Oct  3 23:33:15 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:05:854] call_end_reason_verbose is 209
Fri Oct  3 23:33:15 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:05:854] try to requestSetupDataCall 10 second later
Fri Oct  3 23:33:15 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:05:854] your sim card may not support ipv6, please contact your carrier
Fri Oct  3 23:33:15 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:05:854] check whether the sim card has obtained an ipv6 address. AT command 'AT+CGPADDR'
Fri Oct  3 23:33:15 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:15:860] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe
Fri Oct  3 23:33:15 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:15:860] call_end_reason is 1
Fri Oct  3 23:33:15 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:15:860] call_end_reason_type is 2
Fri Oct  3 23:33:15 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:15:860] call_end_reason_verbose is 209
Fri Oct  3 23:33:15 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:15:866] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe
Fri Oct  3 23:33:15 2025 daemon.notice netifd: modem_0001 (23987): [10-03_23:33:15:866] call_end_reason is 1
Fri Oct  3 23:33:41 2025 user.notice kmwan: config json str={ "op": 2, "data": { "cells": [ { "interface": "modem_0001", "netdev": "rmnet_mhi0", "track_mode": "passive", "addr_type": 4, "force_ip": "0.0.0.0", "tracks": [ { "type": "ping", "ip": "1.1.1.1" }, { "type": "ping", "ip": "8.8.8.8" }, { "type": "ping", "ip": "208.67.222.222" }, { "type": "ping", "ip": "208.67.220.220" } ] } ] } }
Fri Oct  3 23:33:41 2025 kern.debug kernel: [ 1849.436831] [add_dev_config 319]add node success. iface:modem_0001, dev:rmnet_mhi0, ifindex:5
Fri Oct  3 23:33:41 2025 daemon.info gl-repeater[3334]: (repeater.lua:1738) interface modem_0001 status offline
Fri Oct  3 23:33:42 2025 user.notice firewall: Reloading firewall due to ifup of modem_0001 (rmnet_mhi0)
Fri Oct  3 23:34:02 2025 daemon.info gl_modem: (modem_cm.c:1413) Dial-up is failed using network configuration,dialing consumed a total of 65 seconds
Fri Oct  3 23:34:02 2025 daemon.info gl_modem: (modem_cm.c:1488) Exit the dialing process
4

What Software version you are running I was running a Beta software version with Tmobile I rebooted the device an had the same issue I had to restore back to 4.7.4 which resolved my issue

5

I will try that version you are mentioned, I tested with the stock, latest stable and latest beta 4.8.3. None of them work

I tested with other SIM cards, some of them work straight away, o2 for example works totally fine and catch up the profile, config and intener connectivity in seconds

Others like orange is not working well, yesterday I put the Orange SIM car in and the error and information was simillar than with Xenet

Mon Oct  6 13:38:18 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:18:902] Modem works in QMI modeMon Oct  6 13:38:18 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:18:911] cdc_wdm_fd = 7Mon Oct  6 13:38:18 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:18:934] Get clientWDS = 2Mon Oct  6 13:38:18 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:18:937] Get clientDMS = 1Mon Oct  6 13:38:18 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:18:940] Get clientNAS = 3Mon Oct  6 13:38:18 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:18:943] Get clientUIM = 2Mon Oct  6 13:38:18 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:18:945] Get clientWDA = 1Mon Oct  6 13:38:18 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:18:949] requestBaseBandVersion RM520NGLAAR03A04M4GMon Oct  6 13:38:18 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:18:952] qmap_settings.rx_urb_size = 15360Mon Oct  6 13:38:18 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:18:952] qmap_settings.ul_data_aggregation_max_datagrams  = 11Mon Oct  6 13:38:18 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:18:953] qmap_settings.ul_data_aggregation_max_size       = 8192Mon Oct  6 13:38:18 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:18:953] qmap_settings.dl_minimum_padding                 = 0Mon Oct  6 13:38:18 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:18:966] requestGetSIMStatus SIMStatus: SIM_READYMon Oct  6 13:38:18 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:18:969] requestGetProfile[1] orangeworld/orange/orange/1/IPV4Mon Oct  6 13:38:18 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:18:969] requestSetProfile[1] orangeworld/orange/orange/1/IPV4Mon Oct  6 13:38:18 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:18:969] no need to set skip the restMon Oct  6 13:38:18 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:18:972] requestRegistrationState2 MCC: 214, MNC: 3, PS: Attached, DataCap: 5G_NSAMon Oct  6 13:38:18 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:18:976] requestQueryDataCall IPv4ConnectionStatus: DISCONNECTEDMon Oct  6 13:38:18 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:18:985] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xeMon Oct  6 13:38:18 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:18:986] call_end_reason is 1Mon Oct  6 13:38:18 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:18:986] call_end_reason_type is 2Mon Oct  6 13:38:18 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:18:986] call_end_reason_verbose is 209Mon Oct  6 13:38:18 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:18:994] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xeMon Oct  6 13:38:18 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:18:994] call_end_reason is 1Mon Oct  6 13:38:18 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:18:994] call_end_reason_type is 2Mon Oct  6 13:38:18 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:18:994] call_end_reason_verbose is 209Mon Oct  6 13:38:18 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:18:994] try to requestSetupDataCall 5 second laterMon Oct  6 13:38:18 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:18:994] your sim card may not support ipv6, please contact your carrierMon Oct  6 13:38:18 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:18:994] check whether the sim card has obtained an ipv6 address. AT command 'AT+CGPADDR'Mon Oct  6 13:38:22 2025 daemon.notice netifd: Interface 'modem_0001_4' has link connectivityMon Oct  6 13:38:22 2025 daemon.notice netifd: Interface 'modem_0001_4' is setting up nowMon Oct  6 13:38:22 2025 daemon.notice netifd: modem_0001_4 (24993): udhcpc: started, v1.33.2Mon Oct  6 13:38:22 2025 daemon.notice netifd: modem_0001_4 (24993): udhcpc: sending discoverMon Oct  6 13:38:25 2025 daemon.notice netifd: modem_0001_4 (24993): udhcpc: sending discoverMon Oct  6 13:38:28 2025 daemon.notice netifd: modem_0001_4 (24993): udhcpc: sending discoverMon Oct  6 13:38:34 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:24:003] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xeMon Oct  6 13:38:34 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:24:003] call_end_reason is 1Mon Oct  6 13:38:34 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:24:003] call_end_reason_type is 2Mon Oct  6 13:38:34 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:24:003] call_end_reason_verbose is 209Mon Oct  6 13:38:34 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:24:013] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xeMon Oct  6 13:38:34 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:24:013] call_end_reason is 1Mon Oct  6 13:38:34 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:24:013] call_end_reason_type is 2Mon Oct  6 13:38:34 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:24:013] call_end_reason_verbose is 209Mon Oct  6 13:38:34 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:24:013] try to requestSetupDataCall 10 second laterMon Oct  6 13:38:34 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:24:013] your sim card may not support ipv6, please contact your carrierMon Oct  6 13:38:34 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:24:013] check whether the sim card has obtained an ipv6 address. AT command 'AT+CGPADDR'Mon Oct  6 13:38:34 2025 daemon.notice netifd: modem_0001 (24626): [10-06_13:38:34:022] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe

at-commandorange1
at-commandorange1882×1022 65.5 KB

after some hours atempting, without doing any change, eventually got connected:

at-commandorange2
at-commandorange2897×1039 67.5 KB

Thim SIM card from orange works totally fine on phones and other 4g router I have

So that, and because this issue only happens with a spefic carrier on this router, my guess are the connectivity issues are related to the way the GL X3000 is processing the information received from the carrier

6

tested 4.7.4 version, the issue i am suffering with Orange and Xenet is exactly the same, than in latest beta

Also tested both sims in another router, a huawei b525s-23a, internet works fine with both carriers, but this router is old and is not supporting 5g and wifi6

8

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