Goodcloud timeout of 30000ms exceeded

Half · August 14, 2024, 2:34am

Hello,
trying to access Goodcloud, the site loading is extremely slow and once I enter the credentials I get the error attached.

From the page https://glinet-status.admon.in.ua/ there don't seem to be any problems, could you still check?

Thank you
Greetings

admon · August 14, 2024, 7:00am

Are you trying to access the website using VPN or any special connection?

Half · August 14, 2024, 7:38am

Simple connection, both by fiber and mobile.
Today it is working again, it can be closed

alzhao · August 14, 2024, 9:10am

Service was down this morning!

nils50122 · September 2, 2024, 2:50pm

Server (EU) are down right now? Tried 20x times, same error.

nils50122 · September 3, 2024, 3:00pm

Issue is still there..

Half · September 3, 2024, 3:37pm

Hi, my connection requests are successful, EU server too

admon · September 3, 2024, 3:47pm

EU works fine for me as well.

Do you use op24 firmware? Imho it does not fully support the remote featured yet.

nils50122 · September 3, 2024, 6:18pm

We can also login to EU Servers, but complete WebUI is extremely slow, at changes on s2s tunnels are 30000ms timeouts…

nils50122 · September 4, 2024, 11:39am

We can not do any changes in GoodCloud since Saturday, so we can´t connect to our customers since an half week. So many money is gone.
Support is not replying us, really bad!