Incorrect display of connection type

manderss99 · 2022-08-10T09:22:52.639Z

Slate AX 4.0.1 release 5
All my clients are connected via wifi, the display is wrong

2022-08-10 11.21.32 192.168.3.10 097e6f5d9b7f674×881 35.2 KB

yuxin.zou · 2022-08-11T09:00:33.230Z

Are these devices connected directly to SlateAX? Or is there an AP in between them?

manderss99 · 2022-08-11T09:46:29.841Z

They are directly connected to Slate via WiFi

yuxin.zou · 2022-08-12T06:28:24.280Z

We failed to reproduce the problem …
If you turn off WiFi, then remove the client and turn on WiFi again. Do they still show the error after joining?

manderss99 · 2022-08-12T06:48:36.296Z

well the router has crashed multiple times since my report, at the moment the display is correct, I’ll try above next time.

manderss99 · 2022-10-31T08:16:11.372Z

this happened again, the common thing was that the devices tha showed as connected via ethernet was connected to 2.4ghz channel 13.

manderss99 · 2022-11-03T18:31:09.103Z

devices show up as connected via lan when they are in fact connected via wifi.
this affects the display on internet and clients tab.

this seems to happen when the 2.4 ghz access point is using channel 12 or 13.
when I switched to channel 6 it was ok, then switched back to channel 12 and the display was wrong again.

Please look into this.

yuxin.zou · 2022-11-04T01:47:17.752Z

Have you upgraded your firmware to version 4.1?

manderss99 · 2022-11-04T05:58:14.380Z

2022-11-04 06.57.37 gl-axt1800.barracuda99.com 803d8cc2a56d1566×911 51.7 KB

yuxin.zou · 2022-11-04T07:03:15.124Z

Thanks for your feedback. We will check it.