iOS app gl-inet

TLI_Mark · 2020-09-20T00:19:37.317Z

I have an x750 it is not broadcasting WiFi as I use my Orbi mesh to do that. I can’t use the app because it seems to want to connect to the x750s WiFi. Is that correct? Is there a way around this?

alzhao · 2020-09-21T02:27:21.139Z

If your Orbi mesh is working on a subnet, then the app will not work with X750 locally.

There are two workarounds,

If you Orbi mesh can work in bridge mode, then the app will work locally.
Bind the X750 to cloud and always control it via cloud.

TLI_Mark · 2020-09-21T02:50:55.570Z

I’m not sure how to bind it to the cloud. I don’t want to bridge the Orbi because I like to get the mesh benefits

alzhao · 2020-09-21T02:52:07.381Z

You should first enable the wifi on X750, then you will be able to control it locally. There you will find there is a button on the top-right corner and click that to bind to your cloud account.

TLI_Mark · 2020-09-21T15:59:40.886Z

Thank you. Got it working. I like having that quick direct access from the app. Unfortunately, while it “connects” it doesn’t seem to provide information or allow any sort of control. I’ll keep working on it. At least it is a step closer.

modumb · 2020-09-21T19:30:26.315Z

What about the bugs?

The biggest issue I see is that it is impossible to add custom VPN configs despite there being option for this in th UI … the feature just fails to work - this was reported a long time ago!

Also, the app is always logging us out and this experience should be improved no?

Leo · 2020-09-22T07:12:11.376Z

impossible to add custom VPN configs
)
which VPN protocol do you mean?

modumb · 2020-09-22T19:52:55.488Z

You can only create wireguard vpn configs for mullvad, azire or nord from the app.

If you choose the “wireguard” option then the “add” button just does nothing - your feature for making a custom wireguard config is completely broken. You might as well remove the feature if it doesn’t work at all and you are not going to fix it. Better than wasting people’s time as they try to make it work when it’s just broken.

I read an old post about this a while back and had been expecting a fix.

I thought you were also going to fix the constant logouts and annoying process to re-login.

I had kept this app installed only because I understood there was continuing development with some fixes and improvements to come, but I will be removing it if this then if this is the end product.

Thanks for letting us know.

Leo · 2020-09-23T01:32:03.273Z

What do you mean “If you choose the wireguard option then the add button, just does nothing”?
I just try the app on iOS 14 and Android 9, it can add custom wireguard config.

20200923_012748000_iOS750×1334 19.8 KB

Could you show some screenshots to explain the issues you encountered?
Sorry for the inconvenience.

modumb · 2020-09-23T06:24:54.150Z

I have already deleted the app.

However, from your screenshot, to reproduce:

select “create from configuration”
paste in a wireguard configuration
press the “add” button

expectation:

configuration is created with visual confirmation

reality:

The “add” button is motionless, and nothing happens when pressing it - there is no feedback whatsoever. As far as I am concerned, it is not even a button since nothing happens when pressing it. No new configuration is created. No feedback is given.

platform:

iOS 13.* and 14

Leo · 2020-09-28T03:18:52.280Z

Very sorry that I didn’t notice this bug on iOS.
I have a emergency fix on that. And also add a feature to browse & import .conf WireGuard file.

testflight.apple.com

TestFlight - Apple

Using TestFlight is a great way to help developers test beta versions of their apps.

There was a bug in this version when click recent config, I don’t know how to fix for the moment.

modumb · 2020-09-28T18:55:46.785Z

Try GL.iNet app Technical Support for Routers

I will fix ASAP. Thanks

The same bug was reported in May.

Any word on improving the tedious and repetitive login procedure as well?

Leo · 2020-09-28T23:34:51.981Z

Yeah, that is not ASAP as expected. We don’t have enough developers, and we are making a major revision of the app too, stay tuned.

AnonyOne · 2020-10-01T20:41:46.917Z

quick question about the initial connection -
why isn’t it possible to manually enter the IP address to pick the router (in my case - 750 / 750s)? why do I have to connect to its’ wifi in order to config it?

I am asking since my devices have their wifi off and they act as VPN gateways (while having local LAN IP addresses)

I definitely understand that connecting to the device’s wifi might make the setup easier for a novice user, but at least give the ability to manually configure it for more advanced users.

Leo · 2020-10-05T02:59:37.766Z

Great suggestion. I have considered this situation, and this feature is already in the development requirements list.

spamatiki · 2021-02-16T22:13:50.622Z

@Leo
Great app.

But if I have multiple devices, using different accounts of the same provider, I get a mess …

Let‘s say: Device 1 uses Mullvad-Account 1, Device 2 uses Mullvad Account 2 …
When I use the App to change the country Device 1 is connected to, then try to do the same on Device 2 … the App overwrites the existing Account(!)-Settings on Device 2, and changes them to the ones previously saved within the iOS-App. … so what I wanted was to change the country, but I change the Account-Number as well.

How do I prevent that? Can the app save multiple Profiles of the same VPN-Provider (Azire, Mullvad, NordVPN …)?

It would be great, if the app actually READS the config of the Device, instead of imposing the in-app saved Account settings on any other device you connect the iOS app to…

alzhao · 2021-02-17T03:46:57.985Z

spamatiki:

How do I prevent that? Can the app save multiple Profiles of the same VPN-Provider (Azire, Mullvad, NordVPN …)?

This maybe a great feature, although it makes things a little complicated.

spamatiki:

It would be great, if the app actually READS the config of the Device, instead of imposing the in-app saved Account settings on any other device you connect the iOS app to…

The router, as an embedded device, is very difficult to manage profiles. Do you think migrating vpn profiles to cloud is acceptable?

Leo · 2021-02-19T03:12:22.266Z

May I know the scenario that Device 1 uses Mullvad-Account 1, Device 2 uses Mullvad Account 2 …, why just use one Mullvad-Account to save money?

spamatiki · 2021-02-21T12:35:23.268Z

Thanks for your responses

@Leo
here’s a scenario:
You support not so techy friends, habitants in a home for the elderly, or … who all use a glinet-device for VPN, and you yourself use one too. And since you told them a certain VPN Provider (Azire, Mullvad, …) is the best, they all have the same provider as you do. To help them if the device has a problem, you do have their account credentials, but don’t want to mix em up with your own settings on your own device.
The iOS app is easier, than carrying your laptop along.

@alzhao
Moving the handling to the cloud would be an option, though not really a preferable one.
And I tried goodcloud, but there‘s no way to set the VPN-Profiles used on the devices from there … or change them.
Or did I oversee something?

yatmo16 · 2021-02-22T03:54:34.996Z

It would be nice if gl inet ios app can detect device via ethernet connectivity because there is way to connect via lightning to ethernet adapter