I tried resetting it, connecting to different WiFi networks (both 2.4 and 5.0), and any other suggestions I found and could never get it to reliably work and connect. Connecting directly to Ethernet and using it as a hotspot worked fine, but that’s not the reason I got it. Considering other people are presumably using it as a WiFi repeater successfully, I’m guessing mine (and maybe yours?) was defective. I returned it for a refund. May try buying another in the future if it continues to have a good track record. If you figure out a solution, I’d love to hear it!