We recently purchased over 1000 pcs of the MT300N mini router. We are not the end user but our service dept. has reported that some of these units have actually lost their configuration. In some cases full factory reset in others only the LAN IP which we change to 22.214.171.124. These routers are on FW 2.22 and 2.25.
Is this possible while the devices are obviously powered on? If so, do we have faulty HW? How can this be avoided?
Don’t have much more information as this was just reported to me but what like to get ahead of the game if this is a known issue.
Thanks in advanced for any help with this,