Hi everyone,
Before opening an official support ticket, I wanted to check if anyone else has experienced this issue with the Mudi 7 (GL-E5800) or if there is a known fix/workaround.
Occasionally, the device exhibits the following behavior:
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I use the router on battery and drain it down to around 46% (or a similar mid-range value), then power it off.
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When I try to power it back on, the device falsely reports the battery level at 100%.
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It starts the boot process but shuts down completely just a few seconds later.
The Workaround: The only way I have found to get it to boot is by plugging it into the power supply. Once connected to external power, it boots up normally. After it has booted, I can disconnect the power cable, and the router continues to work perfectly on battery. At this point, it correctly displays the actual battery percentage (e.g., the 46% it had before shutting down) and discharges normally.
Has anyone encountered this battery calibration or boot issue? I'd like to know if this is a known firmware bug that can be fixed via an update, or if I should consider this a hardware defect and proceed with opening a ticket.
Currently running firmware v4.0
Thanks in advance for any insights.