Hi.
About a month ago I purchased the MUDI 7. I have the right time zone in system settings, but the time is off, not only by hours, but also minutes.
If I then go in to the settings and choose another timezone and then back to my own timezone the time is fine again.
I have to do this every day. Any other with the same issue?
have not seen this. as a data point, im on older firmware.
I’m on latest. Hope they will fix it.
Hi,
To help us narrow down when the issue occurs:
- Could you please confirm whether the router is powered off or restarted overnight, or remains powered on continuously? Do you notice the incorrect time immediately after startup, or only after the router has been running for several hours or until the next morning?
- When the time is incorrect, could you please also confirm whether the router’s Internet connection is still working normally, and whether VPN, custom DNS, any custom firewall rules are enabled.
- Before changing the time zone to restore the time, please run the following commands through SSH and share the output with us:
date
uptime
uci show system | grep -E 'zone|timezone'
ps w | grep -E '[c]hronyd|[n]tpd|[s]ysntpd'
logread | grep -Ei 'chrony|ntp|time sync|clock'
Thank you for your cooperation and patience.
Hi. I will do it tomorrow morning, where I am in the same settings.
I can answer 1 and 2 now
-
The router is powered off, and I turn it on in the morning, when I arrive at work, where it connects to the guest network. The time over day, when corrected is precise. But again please remember. It’s not a timezone issue because both hours and minutes is out of sync, so not just - some hours but some hours + some minutes
-
The internet is working pefectly. VPN is auto enabled. No custom DNS
I will get back on 3 tomorrow.
Thanks for you support so far.
Hi.
here are the results of the SSH commands - I also attached a picture of my watch compared with the time in the MUDI 7.
root@GL-E5800:~# uptime
13:39:57 up 2 min, load average: 1.94, 1.20, 0.49
root@GL-E5800:~# uci show system | grep -E 'zone|timezone'
system.@system[0].timezone='CET-1CEST,M3.5.0,M10.5.0/3'
system.@system[0].zonename='Europe/Copenhagen'
system.@system[0].auto_timezone='0'
root@GL-E5800:~# ps w | grep -E '[c]hronyd|[n]tpd|[s]ysntpd'
31165 chrony /usr/sbin/chronyd -n -l /dev/null
31503 root grep -E [c]hronyd|[n]tpd|[s]ysntpd
root@GL-E5800:~# logread | grep -Ei 'chrony|ntp|time sync|clock'
Wed Jul 29 13:40:27 2026 user.notice timesync: Restarting chronyd due to repeated failures.
Wed Jul 29 13:40:27 2026 daemon.info procd: service name: chronyd::instance1
Wed Jul 29 13:40:27 2026 user.notice timesync: chrony sync failed after 30 attempts
UPDATED:
I found out that when you boot with VPN client enabled then it doesn’t sync time, but when you boot with VPN client disabled it does.
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Hi,
Thank you for the update.
We have not been able to reproduce the same time synchronization issue in our local test environment when restarting the router with the VPN client enabled.
Before changing the time zone or running any recovery commands, could you please go to SYSTEM → Log, export the complete log, and send the exported file to us via private message.
After exporting the log, could you please wait until both the Wi-Fi connection and the VPN client show as connected, and then run the following commands through SSH?
/etc/init.d/chronyd restart
sleep 5
date -R
These commands will only restart the time synchronization service and will not modify or disconnect your VPN configuration. After running the commands, please let us know whether the system time returns to the correct value.
If the time synchronizes successfully after restarting Chrony, it would suggest that the service was not triggered correctly after the Wi-Fi and VPN connections became ready during startup.
Thank you again for your patience and cooperation.
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i use protonvpn with a kill switch. if i have to reboot the machine the time sill gets updated. im in los angeles CA and use a sim card on tmobiles network.
Hi Charles.
Currently I’m on summer vacation, so I will chekck again when I’m back on work where the issues is.
Hi,
Thank you for the update.
No problem, we will wait until you are back.
Enjoy your vacation, and we look forward to hearing from you when you are available.
1 Like