I have worked on this problem over a couple of days and used what worked before. After not using it for some time i can not seem to get the LTE to work. No issues before. I have not touched it in a while and when i put a AT&T sim card in it ( this sim works in two other LTE routers) it do not get a internet connection but it seems LTE does connect. I have attached a Screen shot of the Modem page from the main internet screen. I have gone as far as a full wipe and setup with no real reason to the issue. I am on 4.0 Any ideas?
Update: Downgraded back to 3.x and i can connect and use it just fine. Something is going on in 4.x that is causing a issue. Please let me know if there is something i can do for fix the issue with 4.x
ywp
2
Please log in to the cloud platform to share the device to this account gl.inet_support
So sorry for the late response. Without Internet I am assuming you want the mudi added to local wifi then connect to the cloud service?
ywp
4
You can plug in the card and relay a wifi
The item has been added to GoodCloud, i wasn’t sure if i should enable SSH or remote webaccess. Need anything else?
ywp
6
you should enable SSH and remote webaccess
Contact our technical support team and send them your device mac and password.
Or send it to this email weiping.yang@gl-inet.com
Just sent a email to the one you mentioned with mac and admin password.
ywp
8
Plug in the AT&T sim card
The simcard is plugged in. I have noticed that happens from time to time. If I keep it plugged in it stops recognizing the SIM card.
ywp
10
The sim card can connect normally and access the Internet
Awesome! May I ask what the issue was?
So my mudi died and the internet doesn’t work now. I am curious what you did to fix it.
