Mudi — WiFi SSID stops showing up, no way in

simmoja3 · 2022-11-05T06:53:19.829Z

Hi all. This has happened to me twice now, had the unit maybe 6 months so wondering if it’s me or there’s a defect.

Basically I’ll fire up the device, and it won’t broadcast its WiFi network at all. No other indication that anything’s wrong, but since I can’t connect I have no idea (also says it can’t connect via 4G/LTE). I’ve had to do a factory reset, which is a pain and time consuming.

Anyone else encountered this and have any advise?

Thanks!

alzhao · 2022-11-07T09:43:12.867Z

What does it display on Mudi’s screen?

Juantamilo1 · 2024-03-11T18:38:09.261Z

Same thing happened to me today.
WiFi is not broadcasting. I got mine just last week and it’s already not working.
Will appreciate feedback or how to fix the issue.
Thank you

alzhao · 2024-03-11T19:40:46.928Z

Is it Mudi v2 or v1?

Both 2.4G and 5G are missing?

Does the lcd display normally?

How about reset using the reset button?

Juantamilo1 · 2024-03-11T19:54:44.137Z

It’s the V2
Both signals are missing
Screen displays is normal
I haven’t tried to reset to factory settings.

ahhydri · 2024-03-11T20:08:00.226Z

Try changing channel for the wifi via. Cable. Usually i face this issue when i connect to specific vendor routers as repeater.

Juantamilo1 · 2024-03-11T23:29:39.165Z

It’s funny, cause I just came back to the Hotel (where I had the previous connection established) and turned it on, and it’s working (on repeater mode).

alzhao · 2024-03-12T14:13:09.864Z

It seems that repeater connection caused the wifi down. But generally it should only affect either 2.4G or 5G, not both.

Can you tell me which region/country you were?

Juantamilo1 · 2024-03-12T14:29:40.391Z

Yes, I am currently in the US (EST).
It unfortunately affected both 2.4 and 5G connections.

alzhao · 2024-03-12T14:50:38.434Z

What is the firmware version?

bobsegat · 2024-07-03T18:39:39.451Z

got same issue first day after purchasing MUDI GL E750V2
before first boot install both SIM card and SD card
after removing SD card wifi stoped broadcasting and after inserting it back everything worked as should be working

Cathy · 2024-07-04T01:26:37.294Z

May I know the firmware version and the capacity of the SD card?
Can you share the system log?

bobsegat · 2024-07-04T16:17:03.645Z

Not sure about firmware since I’ve upgraded it when it stoped glitching
SD card sandisc 32gb with most likely fat32 and some files on it after security camera

The log is only for July 4 and nothing for July 3
I’ll try next time to catch the moment

I am new to this so next time will try to get more info

Cathy · 2024-07-05T06:31:26.700Z

Ok. It would be helpful to have a system log. And we will try to reproduce this problem

encrypted · 2024-07-23T13:28:41.882Z

I had the same issue happen frequently as well.

For some reason the router decides to disable the radio signals and the only way to access internet or the router itself is through Ethernet cable.

The method that fixed it for me is the following:

Connect to your MuDiV2 router via SSH;
You would do this by going to your computer terminal, type the following:

ssh root@192.168.8.1

then, enter your admin router password.

Once you are in:

check if the Wi-Fi radio is enabled by typing these two commands:

uci show wireless.radio0.disabled
uci show wireless.radio1.disabled

If either of these returns '1', the radio is disabled.

e.g.

wireless.radio0.disabled='1'

in that case...to enable the WIFI radios, input these three commands:

uci set wireless.radio0.disabled=0
uci set wireless.radio1.disabled=0
uci commit wireless

then, input these four commands to ensure the SSIDs are set and not hidden:

uci show wireless.default_radio0.ssid
uci show wireless.default_radio1.ssid
uci show wireless.default_radio0.hidden
uci show wireless.default_radio1.hidden

The 'hidden' values should be '0' for visible networks.
if it isn't, input this:

uci set wireless.default_radio0.ssid='YourSSID_2.4GHz'
uci set wireless.default_radio1.ssid='YourSSID_5GHz'
uci set wireless.default_radio0.hidden=0
uci set wireless.default_radio1.hidden=0
uci commit wireless

that will set your SSID name and will make them visible.

LASTLY and most importantly, reset the network with this command:

/etc/init.d/network restart

I hope that worked! Enjoy your working router. Leave a comment if it worked.

ywp · 2024-07-24T01:47:34.416Z

Looks like it's in power-saving mode

cat /etc/config/mcu

When a problem occurs, look at this configuration
power_saveing == 1
It means it's in power-saving mode