My devices disappeared from Goodcloud

mrschwarz · 2020-08-11T13:51:27.768Z

I had two devices yesterday. I tried to add a third. There was no way it would accept the numbers even though they were correct. Using the web page on a local computer connected to the device couldn’t find it either. I gave up and figured I would try it another time.

This morning, when I logged into Goodcloud, there were NO devices listed. Of the two that were there, one is local to me so I can easily add it back. The other device is on the other side of the country so there is no way I can add it back.

How can I recapture the devices that were already in the account and have subsequently disappeared?

Thanks.

clannad · 2020-08-12T02:34:19.244Z

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Try to switch you area, maybe you use the wrong area.The device data is independent for each server.