Hi, I just bought the Comet. I searched other posts but truly do not know what exactly I am doing. I uploaded the logs though. I currently have a usb-c to hdmi adapter. I just ordered a display port to hdmi cord, so hopefully that works, but seeing if you could see something with these logs. Thank you!
system_logs_20260113_001737.zip (71.9 KB)
According to the logs, the device did not receive any valid HDMI signal. Are you sure that the Type-C port on your computer is a full-function Type-C? Not just any Type-C port will work; it must be a full-function Type-C port, like the ones typically found on laptops, to use a Type-C to HDMI adapter.
Thank you for getting back! Now that is a good question. Not sure how to test if it is full-function port. I did order these Amazon.com: Warrky 4K DisplayPort to HDMI Cable Adapter 6FT 2 Pack, [Aluminum Shell, Nylon Braided] High Speed (1440P 60Hz, 1080P 120Hz) Uni-Directional DP to HDMI Cord Compatible for Dell, HP, Insignia, Samsung : Electronics - display port to HDMI. I hope they work. Or do you suggest any other cords?
I think we included an HDMI cable. In theory, you just need a very cheap DP to HDMI adapter like this to make it work.
I have tested some DP to HDMI cables, including this very cheap adapter, and they basically all work. So just buy the cheapest one.
Thank you so much!
I bought 4 of these. 2 out of the 4 are working great. One I can see it but can’t click anything, even though it was working fine yesterday. The last one won’t bind. I upgraded the firmware but still cant bind even with auto, S/N, or dynamic. Any advice?
provide the S/N of the device you can’t make it bind
For the device can’t click anything, I suggest you to checkout the connection, poor contact often leads to this problem.
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