Power problems MIFI

jaap · 2018-11-28T23:52:06.266Z

Having used my Mifi for the first long vacation, I am having problems with the device randomly powering off, sometimes after 15 minutes sometimes I cannot even power it up again. There is no such issue when on external power. I am on board revision 2.4 with battery obviously and EC25-E modem, outside temp is 30 degrees C (Dutch caribbean) Any clue how to deal with this is greatly appreciated, because I cannot take the device out and about at the moment.

alzhao · 2018-11-29T00:37:04.608Z

Are you using the old firmware v2.271?

Seems when signal is weak the modem draws too much current. Can you try the beta firmware v3.x from dl.gl-inet.com

If still cannot solve pls contact support at gl-inet.com and guys will help.

jaap · 2018-11-29T10:36:13.202Z

Thank you Mr Zhao. I updated to firmware 3008 which improved WiFi stability in my opinion however the power issue unfortunately remains. I will contact support.