Hi,
I just received my Puli AX 5G Router and it cannot connect to 5G at all, it only shows 4G+.
I tested with the same SIM card in my iPhone 12 and the I can get 5G signal and speeds of 300 Mbps, while in the Puli AX it’s limited to 4G+ and an average speed of 70 Mbps.
I am located in Saudi Arabia using STC network if it makes a difference.
This is what I see on the internet screen:
I tried using both the latest stable and beta firmware:
Here is the modem-debug.txt output from Modem Management:
Appreciate your help in fixing this.
{
"msgs": [
{
"cmd": "AT",
"result": "\r\nOK\r\n"
},
{
"cmd": "ATI",
"result": "\r\nQuectel\r\nRM520N-GL\r\nRevision: RM520NGLAAR01A07M4G\r\n\r\nOK\r\n"
},
{
"cmd": "AT+GMI",
"result": "\r\nQuectel\r\n\r\nOK\r\n"
},
{
"cmd": "AT+CIMI",
"result": "\r\n420017312517358\r\n\r\nOK\r\n"
},
{
"cmd": "AT+CPIN?",
"result": "\r\n+CPIN: READY\r\n\r\nOK\r\n"
},
{
"cmd": "AT+CREG",
"result": "\r\nOK\r\n"
},
{
"cmd": "AT+CSQ",
"result": "\r\n+CSQ: 25,99\r\n\r\nOK\r\n"
},
{
"cmd": "AT+GSN",
"result": "\r\n868371050322920\r\n\r\nOK\r\n"
},
{
"cmd": "AT+COPS?",
"result": "\r\n+COPS: 0,0,\"stc ksa stc\",7\r\n\r\nOK\r\n"
},
{
"cmd": "AT+QCAINFO",
"result": "\r\n+QCAINFO: \"PCC\",9310,100,\"LTE BAND 28\",1,151,-92,-11,-60,11\r\n+QCAINFO: \"SCC\",500,100,\"LTE BAND 1\",2,151,-94,-14,-60,11,0,-,-\r\n+QCAINFO: \"SCC\",1279,75,\"LTE BAND 3\",2,151,-101,-13,-70,12,0,-,-\r\n+QCAINFO: \"SCC\",1450,100,\"LTE BAND 3\",1,151,-98,-13,-66,3,0,-,-\r\n\r\nOK\r\n"
},
{
"cmd": "AT+CEREG?",
"result": "\r\n+CEREG: 0,1\r\n\r\nOK\r\n"
}
]
}```
